On average, employees in Richmond, VA at T-Mobile give their company a 3.4 rating out of 5.0 based on 4, whereas overall Average Rating of T-Mobile is 3.9 out of 5.0 based on 352 T-Mobile Review Ratings. The happiest T-Mobile employees in Richmond, VA are Associate Trainers submitting an average rating of 3.9 and Anonymous Employees with a rating of 3.7.
"T-Mobile recruited me right out of college and it was the most lucrative opportunity a person could get. Competitive pay, a fun work environment, annual stock grants, and everyone benefits from 100% covered tuition to child care subsidies covered- it’s no wonder the company is growing so quickly! Getting a job at T-Mobile isn’t a job, it’s earning a career."
"It's a great company with great ideas since the new CEO. I enjoyed working there. The only thing is the company customer service oprations are left to interpretation. Without some standards being black and white it's easy for some supervisors to use reps as escape goats, taking the fall for what they cannot effectively coach to."
"First of all, the training is HORRIBLE! This company wants you to sell their product, but won't even take the time to teach you how. Managers don't give a crap about their employees, they work them to death, and HR is never on your side. This is a good temporary job because it does offer great benefits, but I quit after a year. I was completely miserable there. Everyone's experience is different so some people may actually like this job. Unfortunately, I wasn't one of them."
"Worked here for over five years. It was a disaster the final two years. Loads of stress, and the upper management has no idea what they are doing at all."
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