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Bank of America Employee Job Reviews in the United States

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On average, employees at Bank of America give their company a 4.1 rating out of 5.0 - which is 5% higher than the average rating for all companies on CareerBliss. The happiest Bank of America employees are Wholesale Account Executives submitting an average rating of 5.0 and Lead Engineers with a rating of 4.9.

36%
44%
15%
4%
0%
4.1
Average Rating
(based on 1650 Bank of America Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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"Bank of America was the best company I have ever worked at. It was a great environment with a lot of professional respect. The best attribute was the ability to work from home. I firmly believe that the quality of life of working from home is the best perk a company can provide to their employees."
Posted 10 years ago in Charlotte, NC
Business Development Manager

"Bank of America is operational disaster."

What do you like about working at Bank of America?

"Benefits."

What don't you like about working at Bank of America?

"One of the most poorly run companies in America."

What suggestions do you have for management?

"Learn how to evaluate and place talent."

Branch Operations Manager

What do you like about working at Bank of America?

"Better opportunities, nice place and people to work with."

What don't you like about working at Bank of America?

"Guidelines."

Company-Industry Rating Comparison

4.1
Bank of America (2601)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Senior Account Specialist

What do you like about working at Bank of America?

"Team work and togetherness."

What don't you like about working at Bank of America?

"No flexibility."

Network Administrator

What do you like about working at Bank of America?

"The people and the knowledge of new technology."

Processor

What do you like about working at Bank of America?

"Bank of America provides ways for associates to learn and develop their career goals, as well as helping them paying for their educations."

What don't you like about working at Bank of America?

"Depends on the job functions, some may be more stressful than others. One thing I don't like is the rollover sick days."

What suggestions do you have for management?

"Be honest and upfront."

Specialize Services Account Associate

"GREAT!!!"

What do you like about working at Bank of America?

"Their benefits."

What don't you like about working at Bank of America?

"There was no room to grow."

What suggestions do you have for management?

"They need a little bit more training in the customer service area."

Customer Service Advocate

What do you like about working at Bank of America?

"Team oriented, organized."

What don't you like about working at Bank of America?

"Too much time clock punching in and out for breaks and bathroom time."

Personal Banker

What do you like about working at Bank of America?

"Meeting and talking with new people every day and making sure they are being taken care of by BofA in terms of products, service and education."

What don't you like about working at Bank of America?

"Many managers are given positions based on personality not qualifications."

Senior Account Manager

"This was a secure opportunity."

What do you like about working at Bank of America?

"The people for the most part were wonderful."

What don't you like about working at Bank of America?

"You can easily get lost in the shuffle, or stuck in one department without management truly realizing your benefits."

What suggestions do you have for management?

"At some point you need to look at your people's individual talent and fit them into positions that will make them thrive and be successful rather than continuously just rolling out the ball, and letting the cream rise to the top."

Collections Manager

"The Banking Industry appeal is based on personal experience."

What do you like about working at Bank of America?

"The interaction with customers."

What don't you like about working at Bank of America?

"Listening to others degrading customers to get past due payments."

What suggestions do you have for management?

"If your policy is to implement 360 degree feedback ensure it applies to managers."

Senior Business Analyst

"Opportunity to learn and grow."

Senior Operations Analyst

What do you like about working at Bank of America?

"Forward thinking, flexible, independent along with team work."

What don't you like about working at Bank of America?

"Fewer career choices in and around RI."

What suggestions do you have for management?

"The company works hard to obtain and maintain good management."

SVP of Global Monitoring Support

What do you like about working at Bank of America?

"Bank of America covers the full breadth of financial products and services, domestically and internationally. This provides associates with a wide array of career choices."

What don't you like about working at Bank of America?

"Inconsistent leadership, and multiple and rapidly changing strategies have resulted in reduced productivity and associate dissatisfaction."

What suggestions do you have for management?

"Increased communication at all levels to assist associates in understanding the company's direction is key. Solid planning to reduce a ready, fire, aim approach will increase productivity and ensure optimal results."

Credit Analyst

"Good employer."

Senior Account Manager

"Provided excellent customer service skills."

What do you like about working at Bank of America?

"Allowed everyone the opportunity for advancement according to their performance."

What don't you like about working at Bank of America?

"Financial industry unstable."

What suggestions do you have for management?

"It is always important to remember the steps it took to get up the ladder because sometimes those stairs are steeper coming down."

Bank of America Reviews FAQs

Is Bank of America a good company to work for?

Bank of America has an overall rating of 4.1 Average Rating out of 5, based on over 1650 Bank of America Review Ratings left anonymously by Bank of America employees, which is 5% higher than the average rating for all companies on CareerBliss. 96% of employees would recommend working at Bank of America.

Does Bank of America pay their employees well?

Bank of America employees earn $45,000 annually on average, or $22 per hour, which is 32% lower than the national salary average of $66,000 per year. 511 Bank of America employees have shared their salaries on CareerBliss. Find Bank of America Salaries by Job Title.

How satisfied are employees working at Bank of America?

96% of employees would recommend working at Bank of America with the overall rating of 4.1 out of 5. Employees also rated Bank of America 4.0 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.6 for Growth Opportunities and 4.1 for support you get.

What is the highest paying job at Bank of America?

According to our data, the highest paying job at Bank of America is a Performance Coach at $17,992,000 annually. Browse Bank of America Salaries by Job Profile.

What is the lowest paying job at Bank of America?

According to our data, the lowest paying job at Bank of America is a Reviewer at $16,000 annually. Browse Bank of America Salaries by Job Profile.

What are the pros and cons of working at Bank of America?

According to reviews on CareerBliss, employees commonly rated the pros of working at Bank of America to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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