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Industry: Credit Intermediation Activities · HQ: Charlotte, NC · https://www.bankofamerica.com

Working at Bank of America in Malden, MA: 3 Employee Job Reviews by Real Employee working in Malden, MA Area

Browse Bank of America Reviews by Job Title →

On average, employees in Malden, MA at Bank of America give their company a 2.2 rating out of 5.0 based on 3, whereas overall Average Rating of Bank of America is 4.1 out of 5.0 based on 2601 Bank of America Review Ratings. The happiest Bank of America employees in Malden, MA are Senior Operations Representatives submitting an average rating of 4.2 and Cash Services Representatives with a rating of 3.5.

36%
44%
15%
4%
0%
4.1
Average Rating
(based on 1650 Bank of America Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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Contact Center Team Manager
"I've worked for Bank of America for most of my working life. They have great benefits but there is opportunity in their compensation. Especially for those who are dedicated employees and go out of their way to get the job done and make recommendations for process improvements. Also seeing some of the senior leadership team not willing to confront other senior leadership on their blindness to top talent that reports to them."
Posted 10 years ago in Dorchester, WI

Working at Bank of America in Malden, MA: 3 Employee Reviews

Cash Services Representative
in Malden, MA
Person You Work For 1.2 / 5 People You Work With 3.1 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3.2 / 5 Way You Work 2.9 / 5
Senior Operations Representative
in Malden, MA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1.1 / 5
Company Culture 5 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

4.1
Bank of America (2601)
4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Team Supervisor
in Malden, MA

What do you like about working at Bank of America?

"That I was able to learn and work along with good analyst and good programmers learning the other side of the system that I was working with."

Do you have any tips for others interviewing with this company?

"It's a good place to gain some experience."

What don't you like about working at Bank of America?

"Teams that I worked with, I worked there for 21 years."

What suggestions do you have for management?

"Train your directs to understand the concerns of the customers and the employees."

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