On average, employees in East Providence, RI at Bank of America give their company a 2.5 rating out of 5.0 based on 2, whereas overall Average Rating of Bank of America is 4.1 out of 5.0 based on 2601 Bank of America Review Ratings. The happiest Bank of America employees in East Providence, RI are Customer Service Agents submitting an average rating of 4.9 and Customer Service Representatives with a rating of 4.2.
What do you like about working at Bank of America?
"Dedicated culture to always improve the quality/accuracy of customer care."
Do you have any tips for others interviewing with this company?
"Always dress appropriately, investigate the company you are interested in so that you know want they do, the major players, the recent company achievements or awards..."
What don't you like about working at Bank of America?
"Limitation in helping, other departments, when I could help with the proper education and access."
What suggestions do you have for management?
"Be willing to accept suggestions for improvement in job performance, i.e., education for other areas of the company to improve first call resolution."
Do you have any tips for others interviewing with this company?
"Challenging setting due to economical environment."
What don't you like about working at Bank of America?
"Limited opp, constantly limiting my abilities."
What suggestions do you have for management?
"Most constructive feedback."
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