Alorica Employee Job Reviews in the United States

"DO NOT WORK HERE This company hired me to be a help desk agent and I was excited to get into the role. After a week and a half of going back and forth putting in paperwork that was required, I was abruptly told I no longer had a job. I put in my two weeks' notice at my current job and was supposed to start at Alorica on a Monday. The week before I started I got an email on Tuesday stating that they no longer needed me. My very last day at my current job was supposed to be the following day, I had to beg to get my job back so I wasn't left without one. Do not work for this company they are shady to say at best and will just cut you loose without any warning."

"I was here for 10 months and never had an issue. As soon as I got put on a team as she was my TM. She did everything in her power to get everyone fired. I was in her team for 4 months and she listened to my calls everyday to see if I would mess up and call me out. She got rid of half of her team in a 1 month period. Definitely racist! DONOTWORKHERE! As you will not have your job to long if she is your TM!"

"Chuck Price Alorica. I started my journey with Alorica because of the great things I read on the website and the diverse nature of the job. My experience has been very bitter because I have a trainer who cares more about his opinions rather than the material. He often will read all through the material and doesn't have a flow with the material either. I didn't get a high school reaction from him when I had to take an important call from my family. Regardless of working from home, one should be able to step outside, Mute, or go away for a min to take a quick call. He tells you that you can't chew anything but yet will take 5-7 mins break himself to go grab water. Management needs to address this as it comes off as controlling. My advice will be to find someone who is keen to respect and support the hard work of the company rather than his opinions that doesn't matter to the owners. We thrive to work hard to make this country the best in the world but with people like this, it is almost impossible. I hope that this can be improved because the owners of the company have put in hard work creating jobs and trying to better people's lives."

"I worked for alorica and it is a great company, one of the best in my opinion."

"Alorica is an amazing career to have! All you do is help consumers like yourselves make the best purchase for themselves!"

"Alorica runs multiple business lines but the common denominator is that they will not reward exceptional work."

"If you want a steady rank-and-file job, this is it. However, considering the pandemic the office site is not the cleanest. The "janitor" walks around spreading and cleaning DURING office hours instead of waiting to do a thorough cleaning while agents are not present. Top management does not care; any request made will be unapproved.The immediate supervisors are very nice. But they are micro-managed by the top executive who is a soulless being. The computers are old as dust, and no luck moving up unless you're clicked in as a favorite."

"Not a bad place to work. If you can, use this place as a stepping stone to something better."

"not the best. very unprofessional. very annoying."

"It's all about Alorica, not the employee happiness, flexibility is always on your end. If you have nothing to do but have a job then this is the place for you."

"I have worked with Alorica for the last 13 years. The culture was really good. Had the chance to work and collaborate with different teams"

"See resume Professional summary"

"this is a good place to work, and a good one to learn a lot of new and useful things. they have a good work environment. its a good place to work"

"Great place to improve your customer service skills.Helpful co-workers and great schedules."

"Alorica is a good place to work. The there is plenty to do, so you won't get bored. Everyone there is really helpful, but they still push you to be able to work on your own. They give you plenty of training, and even after you are out of training, you can still expect help for when you really need it. It also has a plethora of resources you can use to find out the answers you need for your self."