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Alorica Employee Job Reviews in the United States

Browse Alorica Reviews by Job Title →

On average, employees at Alorica give their company a 3.0 rating out of 5.0 - which is 26% lower than the average rating for all companies on CareerBliss. The happiest Alorica employees are Technical Support Representatives submitting an average rating of 4.1 and Technical Support Agents with a rating of 3.6.

16%
23%
23%
27%
11%
3.0
Average Rating
(based on 100 Alorica Review Ratings)

Ratings by Category

Company Culture
2.6
Growth Opportunities
2.5
People You Work With
3.8
Person You Work For
3.4
Rewards You Receive
2.5
Support You Get
2.9
Way You Work
3.3
Work Setting
2.8
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Alorica Employee

"I worked for alorica and it is a great company, one of the best in my opinion."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Advisor

"Alorica is an amazing career to have! All you do is help consumers like yourselves make the best purchase for themselves!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.0
Alorica (122)

4.5 Highest Rated in this Industry is iCIMS (9)
2.3 Lowest Rated in this Industry is adMarketplace (6)
3.6 Average of All Companies in this Industry (4,002)
Alorica Employee

"Alorica runs multiple business lines but the common denominator is that they will not reward exceptional work."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Alorica Employee

"If you want a steady rank-and-file job, this is it. However, considering the pandemic the office site is not the cleanest. The "janitor" walks around spreading and cleaning DURING office hours instead of waiting to do a thorough cleaning while agents are not present. Top management does not care; any request made will be unapproved.The immediate supervisors are very nice. But they are micro-managed by the top executive who is a soulless being. The computers are old as dust, and no luck moving up unless you're clicked in as a favorite."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Alorica Employee

"Not a bad place to work. If you can, use this place as a stepping stone to something better."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Alorica Employee

"not the best. very unprofessional. very annoying."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Service Representative

"It's all about Alorica, not the employee happiness, flexibility is always on your end. If you have nothing to do but have a job then this is the place for you."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Alorica Employee

"I have worked with Alorica for the last 13 years. The culture was really good. Had the chance to work and collaborate with different teams"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Alorica Employee

"See resume Professional summary"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative

"this is a good place to work, and a good one to learn a lot of new and useful things. they have a good work environment. its a good place to work"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Alorica Employee

"Great place to improve your customer service skills.Helpful co-workers and great schedules."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Support Advisor

"Alorica is a good place to work. The there is plenty to do, so you won't get bored. Everyone there is really helpful, but they still push you to be able to work on your own. They give you plenty of training, and even after you are out of training, you can still expect help for when you really need it. It also has a plethora of resources you can use to find out the answers you need for your self."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Alorica Employee

"I don’t have good things to say about alorica"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Alorica Employee

"Easy to get in. Once training is finished, usaullay half of employees quit. Most of training modules have nothing to do with real calls/complaints. Paid time off and benefits are a joke, no paid holidays. High attrition and turnover, high call volume daily, and no job security. If customers complain about the client polices and procedures, and indicate you are not up to their high expecations since you are limited, you lose your job just for five customer surveys in 90 day duration. No real management support."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Alorica Employee

"I've worked at Alorica for almost a year now. Working here is like working with an extended family. Everyone is there for you to help mold and guide you into the best person you can be. They have their own charity for the company itself that will help any employee in need. They also have several locations all over the US and in the Phillipines. So you will be working for a large company and family."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Alorica Reviews FAQs

Is Alorica a good company to work for?

Alorica has an overall rating of 3.0 Average Rating out of 5, based on over 100 Alorica Review Ratings left anonymously by Alorica employees, which is 23% lower than the average rating for all companies on CareerBliss. 62% of employees would recommend working at Alorica.

Does Alorica pay their employees well?

Alorica employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 70 Alorica employees have shared their salaries on CareerBliss. Find Alorica Salaries by Job Title.

How satisfied are employees working a Alorica?

62% of employees would recommend working at Alorica with the overall rating of 3.0 out of 5. Employees also rated Alorica 2.6 out of 5 for Company Culture, 2.5 for Rewards You Receive, 2.5 for Growth Opportunities and 2.9 for support you get.

What is the highest paying job at Alorica?

According to our data, the highest paying job at Alorica is a Director of IT at $160,000 annually. Browse Alorica Salaries by Job Profile.

What is the lowest paying job at Alorica?

According to our data, the lowest paying job at Alorica is a Telemarketer at $12,000 annually. Browse Alorica Salaries by Job Profile.

What are the pros and cons of working at Alorica?

According to reviews on CareerBliss, employees commonly rated the pros of working at Alorica to be People You Work With, Person You Work For and Way You Work, and cons to be Company Culture and Growth Opportunities.

Browse Alorica Employee Job Reviews by Location

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