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14%
23%
23%
28%
11%
3.0
Average Rating
(based on 98 Alorica Review Ratings)
Company Culture
2.6
Growth Opportunities
2.5
People You Work With
3.8
Person You Work For
3.4
Rewards You Receive
2.5
Support You Get
2.8
Way You Work
3.2
Work Setting
2.8
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Alorica Employee
in Tampa, FL

"Alorica runs multiple business lines but the common denominator is that they will not reward exceptional work."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Alorica Employee
in Las Vegas, NV

"If you want a steady rank-and-file job, this is it. However, considering the pandemic the office site is not the cleanest. The "janitor" walks around spreading and cleaning DURING office hours instead of waiting to do a thorough cleaning while agents are not present. Top management does not care; any request made will be unapproved.The immediate supervisors are very nice. But they are micro-managed by the top executive who is a soulless being. The computers are old as dust, and no luck moving up unless you're clicked in as a favorite."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.0
Alorica (120)

4.5 Highest Rated in this Industry is iCIMS (9)
2.3 Lowest Rated in this Industry is adMarketplace (6)
3.6 Average of All Companies in this Industry (3,947)
Alorica Employee
in Newport News, VA

"Not a bad place to work. If you can, use this place as a stepping stone to something better."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Alorica Employee
in Charleston, WV

"not the best. very unprofessional. very annoying."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5

Average Alorica Ratings in the Past 3 Years

Year Salary
2011 $3
2012 $2
2013 $2
Customer Service Representative
in Fresno, CA

"It's all about Alorica, not the employee happiness, flexibility is always on your end. If you have nothing to do but have a job then this is the place for you."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Alorica Employee
in Irvine, CA

"I have worked with Alorica for the last 13 years. The culture was really good. Had the chance to work and collaborate with different teams"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Alorica Employee
in Miami Lakes, FL

"See resume Professional summary"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in El Paso, TX

"this is a good place to work, and a good one to learn a lot of new and useful things. they have a good work environment. its a good place to work"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Alorica Employee
in Omaha, NE

"Great place to improve your customer service skills.Helpful co-workers and great schedules."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Support Advisor
in Austin, TX

"Alorica is a good place to work. The there is plenty to do, so you won't get bored. Everyone there is really helpful, but they still push you to be able to work on your own. They give you plenty of training, and even after you are out of training, you can still expect help for when you really need it. It also has a plethora of resources you can use to find out the answers you need for your self."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Alorica Employee
in Salt Lake City, UT

"I don’t have good things to say about alorica"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Alorica Employee
in Lake Mary, FL

"Easy to get in. Once training is finished, usaullay half of employees quit. Most of training modules have nothing to do with real calls/complaints. Paid time off and benefits are a joke, no paid holidays. High attrition and turnover, high call volume daily, and no job security. If customers complain about the client polices and procedures, and indicate you are not up to their high expecations since you are limited, you lose your job just for five customer surveys in 90 day duration. No real management support."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Alorica Employee
in Niles, OH

"I've worked at Alorica for almost a year now. Working here is like working with an extended family. Everyone is there for you to help mold and guide you into the best person you can be. They have their own charity for the company itself that will help any employee in need. They also have several locations all over the US and in the Phillipines. So you will be working for a large company and family."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Call Center Representative
in Mobile, AL

"Alorica is a good place to work. The people are very nice & supportive & focused on helping you succeed. You learn lots of great skills working for this company."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Alorica Employee
in Plano, TX

"While my employment as an Information Security Engineer II at Alorica. I was passed over on promotions and opportunities due to the high turn over at the C Level. It makes it extremely difficult to grow within. While overall in my 14 years raises only came twice and each year Alorica like everyone else was doing more with less, While at the C level that works, on an average yearly RIF's they would loss 15% of their force and loose hundreds of years of experience."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 1 / 5
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