Alorica Employee Job Reviews in the United States

"Alorica has a real family-like environment. I have worked at both locations in Omaha, Ne. and can definitely say there's a place for everyone within the two. On Mercy specifically, management is always so willing to help and are genuinely pushing you towards success. HR is also as genuinely concerned about your well-being and help you to manage your work and at home life."

"I am a work at home employee. The applications they use have constant issues. I have been shorted 1-3 hours per day that I was available taking calls. They are constantly doing reviews and pick apart everything you do. They always want you to pick up shifts but why if you don't get paid. They have non stop system issues. The pay is $8 an hour and no benefits. Terrible company!"

"Company was great to work for until they became more focused on cutting costs than quality of work."

"I would rather not write a review."

"Alorica is a B2B company that provides outsourcing customer service representation for many companies. From a back office standpoint, Alorica provides an excellent work environment with many benefits for their employees. We are considered a family."

"Honestly one of the worst job experiences I’ve ever had. The training really sucks and feels incomplete. I’ve seen managers spread rumors about people. This is a very clique based company culture. In training half the training class didn’t get paid on time. There is retaliation if you bring any concerns to management. they cover each other instead of just addressing the problem and moving forward like most professional jobs would. Unless you really like drama don’t work here if you can avoid it."

"Worse job I’ve ever had. The managers at this company spread rumors about people they don’t like and will literally do everything possible to get you to quit or fire you if your not part of there click. There is review after review about these managers all over the web, I’m not sure why they are still employed."

"It's been 6 months and the same issues keep coming up, two managers of the entire Sherman, TX branch have been fired for stealing bonus that we never get back. Then 3 middle managers were fired, same thing, so out of 6 months I've got my bonus once? If you ask about it, then they yell at you and ride your back on daily quotas. 8 strikes and your fired, ask to go to a doctor 1 strike, get sick and miss work, another strike, come in 10 minutes early, another strike. I'm looking for another job because I work hard and cannot get paid? Always an excuse but no call backs, no support on site, just make your quota or get treated very poorly. I'm sorry I bothered coming here, hope this talks to anyone thinking about this place to work."

"I love the people, and our members are amazing. It feels really good when you help someone out who needs it. There are great opportunities here. Managers and supervisors are awesome."

"They advertise no weekend or nights. There is no 3rd shift positions, but they close at 9. You are required to work weekends. Pay is not enough for the work you do. PTO is a jokers get approved. Restructuring all the time, so you never know what will come across the next day.or what dept you’ll be in. Very unprofessional work place. No input if your have complaints. Constant changes of expectations so you can never reach them. I would NEVER recommend or refer anyone there"

"I see from the other reviews that everyone feels the same about this company... They are the worst!! They could care less how the employees feel. The supervisor of upr sits around and gossips with the other associates about his dislike for the other employees along with details and plans for their termination. Yet they make is seem like it is okay for him to be in a relationship with his subordinates. No matter how many times they ask us how we feel about the company and our leadership we tell them in so many words...they suck, yet nothing changes. This company and others should be shut down. If you want to keep your sanity do not work for them."

"Dont even bother to apply . They will make you take a whole bunch of tests and come back for two interview and tell you to come dress professional attire and only hired people with no experience and dressed in jeans and flipflop in short . Not a serious company at all."

"I worked from 2010 never had a one on one. Only time I get communication is when I was not doing something right, Pay is horrible I stuck it out maybe the pay would increase. But after tonight with a supervisor calling after 10pm after I requested not to be called."

"how do you take a company seriously that drug tests everyone except their operations managers?? we all know why they don't and its a joke."

"This company is a scam. They "hired" me for a full time work from home job. They sent me a check to cover the cost of equipment, which my bank marked as fraudulent. They called the company the money came from and they have been having this issue over and over. DO NOT GIVE THEM YOUR INFORMATION."