Working at Alorica in Lake Mary, FL: 2 Employee Job Reviews by Real Employee working in Lake Mary, FL Area

"DO NOT WORK HERE This company hired me to be a help desk agent and I was excited to get into the role. After a week and a half of going back and forth putting in paperwork that was required, I was abruptly told I no longer had a job. I put in my two weeks' notice at my current job and was supposed to start at Alorica on a Monday. The week before I started I got an email on Tuesday stating that they no longer needed me. My very last day at my current job was supposed to be the following day, I had to beg to get my job back so I wasn't left without one. Do not work for this company they are shady to say at best and will just cut you loose without any warning."

"Easy to get in. Once training is finished, usaullay half of employees quit. Most of training modules have nothing to do with real calls/complaints. Paid time off and benefits are a joke, no paid holidays. High attrition and turnover, high call volume daily, and no job security. If customers complain about the client polices and procedures, and indicate you are not up to their high expecations since you are limited, you lose your job just for five customer surveys in 90 day duration. No real management support."