Alorica Employee Reviews for Customer Service Representative

"It's all about Alorica, not the employee happiness, flexibility is always on your end. If you have nothing to do but have a job then this is the place for you."

"this is a good place to work, and a good one to learn a lot of new and useful things. they have a good work environment. its a good place to work"

"Honestly one of the worst job experiences I’ve ever had. The training really sucks and feels incomplete. I’ve seen managers spread rumors about people. This is a very clique based company culture. In training half the training class didn’t get paid on time. There is retaliation if you bring any concerns to management. they cover each other instead of just addressing the problem and moving forward like most professional jobs would. Unless you really like drama don’t work here if you can avoid it."

"Worse job I’ve ever had. The managers at this company spread rumors about people they don’t like and will literally do everything possible to get you to quit or fire you if your not part of there click. There is review after review about these managers all over the web, I’m not sure why they are still employed."

What do you like about working at Alorica?

"Consumer Services, learning and offering AT&T products and services mmmmm"

Do you have any tips for others interviewing with this company?

"Long days in training, not hands on for 5 weeks"

What don't you like about working at Alorica?

"Not very professional, nine weeks of training is overwhelming and hard to retain"

What suggestions do you have for management?

"Be consistant, know your training material and make sure tools are available"

"Good pay! Easy work if you don't mind angry customers! Not so good benefits. Dental is a reimbursement and Medical/Health is expensive for very little coverage."