On average, employees in Terre Haute, IN at Alorica give their company a 1.2 rating out of 5.0 based on 4, whereas overall Average Rating of Alorica is 3.0 out of 5.0 based on 125 Alorica Review Ratings. The happiest Alorica employees in Terre Haute, IN are Anonymous Employees submitting an average rating of 2.6.
"HR Manager stated that I could not report my managers for harassment after I complained about the music - song choices with lyrics degrading and offensive to females, also racially and religiously offensive blared through call floor speaker system controlled by ops managers and select managers. Despite complaints no corrective actions or investigations were done. Because I complained I was treated differently than before I complained. After attempting to report thru chain of command I was told I could not complain anymore or I would be fired and given a final warning and unjustly fired. There was no access to any way of documenting or reporting the harassment, and no process or procedure for reporting harassment if it's the managers doing it. Have training CLASSES for this so doesn't happen again, take appropriate ACTION and preventative measures to keep from a hostile work environment. Also don't wrongfully terminate."
"HR Manager stated that I could not report my managers for Harassment after I complained about the music: * Song choices with lyrics degrading and offensive to females, also racially and religiously offensive blared through call floor speaker system. * Music controlled by Ops Managers and select Mangers. * Despite complaints, no corrective actions or investigations were done. * Because I complained, I was treated differently than before I complained. * After attempting to report through chain of command, I was told I could not complain anymore or I would fired and given a final warning and unjustly fired. There was no access to any way of documenting or reporting the Harassment, and no process or procedure for reporting Harassment if it's the managers doing it. My advice: have training CLASSES with training for this so doesn't happen again, take appropriate ACTION and preventative measures to keep from a hostile work environment. Also, don't wrongfully terminate."
"IT IS A TEMPORARY JOB FOR MOST PEOPLE"
What do you like about working at Alorica?
"I TRUTHFULLY DONT LIKE WORKING THERE AT ALL I ONLY DO IT SO I CAN WORK SOMEWHERE SO I CAN TAKE CARE OF MY FAMILY"
Do you have any tips for others interviewing with this company?
"MAKE SURE THEY CAN PASS A VERBAL TESTS ALOT BETTER THAN WHAT THEY DO"
What don't you like about working at Alorica?
"NOT KNOWING MY QA SCORES ON A WEEKLY BASIS"
What suggestions do you have for management?
"TO FIND DIFFERENT TM'S AND DO SOMETHING WITH THEIR MANAGEMENT"
"good job with high turnover and lots of client pressure and frequent emphasis shifts"
What do you like about working at Alorica?
"personal contact with customers"
What don't you like about working at Alorica?
"at the whim of the client; emphasis changes frequently"
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