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Alorica Employee Job Reviews in the United States

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On average, employees at Alorica give their company a 3.0 rating out of 5.0 - which is 26% lower than the average rating for all companies on CareerBliss. The happiest Alorica employees are Technical Support Representatives submitting an average rating of 4.1 and Technical Support Agents with a rating of 3.6.

16%
22%
23%
27%
12%
3.0
Average Rating
(based on 103 Alorica Review Ratings)

Ratings by Category

Company Culture
2.6
Growth Opportunities
2.5
People You Work With
3.8
Person You Work For
3.3
Rewards You Receive
2.5
Support You Get
2.8
Way You Work
3.2
Work Setting
2.8
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Agent

"good job with high turnover and lots of client pressure and frequent emphasis shifts"

What do you like about working at Alorica?

"personal contact with customers"

What don't you like about working at Alorica?

"at the whim of the client; emphasis changes frequently"

Operations Account Manager

"Alorica was a good place to work, unfortunately the account was transferred overseas."

What do you like about working at Alorica?

"The environment, culture and people were all top notch."

What don't you like about working at Alorica?

"Not being given any notice that I was being laid-off. I returned from a trip to the Clovis Call Center on a Friday, and the following Monday I was laid off because the account was transferred to Manila, PI."

What suggestions do you have for management?

"To remember that people make the company successful."

Company-Industry Rating Comparison

3.0
Alorica (125)

4.5 Highest Rated in this Industry is iCIMS (9)
2.4 Lowest Rated in this Industry is LeaderPromos.com (12)
3.6 Average of All Companies in this Industry (4,006)
Team Manager

What do you like about working at Alorica?

"The people."

What don't you like about working at Alorica?

"The refusal of senior management staff to take care of their people."

What suggestions do you have for management?

"To grow up and begin to treat people as you would like to be treated."

Consumer Relations Specialist

"Good learning experience"

What do you like about working at Alorica?

"Meeting new people"

What don't you like about working at Alorica?

"The turnover"

What suggestions do you have for management?

"focus on retention"

Enterprise Security Specialist

"Small company, fun group, minimal personal growth potential"

What do you like about working at Alorica?

"People"

What don't you like about working at Alorica?

"Minimal growith"

What suggestions do you have for management?

"Recognize talent and promote career development"

Technical Support Engineer

"Sharing a common goal."

What do you like about working at Alorica?

"Its working with mentors and learning new things along the way. Definitely a positive attitude in my position in the company."

Do you have any tips for others interviewing with this company?

"Must be able to work in a fast pace environment, and computer savvy."

What don't you like about working at Alorica?

"Maybe a spring cleaning."

What suggestions do you have for management?

"Nothing, flawless attitude towards achieving success."

Quality Control Specialist

What do you like about working at Alorica?

"The QC/QA computer experience"

Do you have any tips for others interviewing with this company?

"Appreciate the experience."

What don't you like about working at Alorica?

"Low production"

What suggestions do you have for management?

"Find more clients."

Alorica Employee

"It's a call center"

What do you like about working at Alorica?

"Steady income"

Do you have any tips for others interviewing with this company?

"Great for college students."

What don't you like about working at Alorica?

"Working both weekend days. (New hires don't get much choice of days off)"

What suggestions do you have for management?

"Stock paper towels in the men's room on the weekends."

Technical Support Analyst

"It is not a very good company, no oppertunity to advance"

What do you like about working at Alorica?

"Troubleshooting computers for customers and solving their issues."

What don't you like about working at Alorica?

"There is no room to advance."

What suggestions do you have for management?

"To treat employee's like they care about them."

Lead Trainer

What do you like about working at Alorica?

"good growth"

Do you have any tips for others interviewing with this company?

"Good luck"

What don't you like about working at Alorica?

"the people I work with"

What suggestions do you have for management?

"Its not a job its a life that can be molded to the needs of the business"

Coach

"Alorica is a good place to work, if you are looking to work in a call center environment."

What do you like about working at Alorica?

"I liked the people at Alorica."

What don't you like about working at Alorica?

"I really didn't mind working at Alorica."

What suggestions do you have for management?

"The management is good."

PC Repair Technician

"The Placement team was great."

Customer Relationship Manager

"It was a good place to learn call center etticut but not a place to stay for very long."

What do you like about working at Alorica?

"most of my managment team were good people, and they seemed to be decent at working with me as for scheduling and child care situations."

Do you have any tips for others interviewing with this company?

"none just do your work and show up, and ontime."

What don't you like about working at Alorica?

"The place was fairly dirty, lots of co-sharing desks and supplies that opened up people to getting illnesses and the fact they changes alot of the internal policies with out any warnings."

What suggestions do you have for management?

"Keep things open to the workers and make sure to always maintain honesty. Stick to their agreements especially when there are 3rd party changes."

Enterprise Project Manager

"Not a very good company to work for"

What do you like about working at Alorica?

"Nothing"

Do you have any tips for others interviewing with this company?

"Do not work for this company"

What don't you like about working at Alorica?

"Management"

What suggestions do you have for management?

"Quit"

Customer Service Representative

"Good pay! Easy work if you don't mind angry customers! Not so good benefits. Dental is a reimbursement and Medical/Health is expensive for very little coverage."

Alorica Reviews FAQs

Is Alorica a good company to work for?

Alorica has an overall rating of 3.0 Average Rating out of 5, based on over 103 Alorica Review Ratings left anonymously by Alorica employees, which is 23% lower than the average rating for all companies on CareerBliss. 61% of employees would recommend working at Alorica.

Does Alorica pay their employees well?

Alorica employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 73 Alorica employees have shared their salaries on CareerBliss. Find Alorica Salaries by Job Title.

How satisfied are employees working at Alorica?

61% of employees would recommend working at Alorica with the overall rating of 3.0 out of 5. Employees also rated Alorica 2.6 out of 5 for Company Culture, 2.5 for Rewards You Receive, 2.5 for Growth Opportunities and 2.8 for support you get.

What is the highest paying job at Alorica?

According to our data, the highest paying job at Alorica is a Director of IT at $160,000 annually. Browse Alorica Salaries by Job Profile.

What is the lowest paying job at Alorica?

According to our data, the lowest paying job at Alorica is a Telemarketer at $12,000 annually. Browse Alorica Salaries by Job Profile.

What are the pros and cons of working at Alorica?

According to reviews on CareerBliss, employees commonly rated the pros of working at Alorica to be People You Work With, Person You Work For and Way You Work, and cons to be Company Culture and Growth Opportunities.

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