On average, employees in Kennesaw, GA at Alorica give their company a 2.0 rating out of 5.0 based on 3, whereas overall Average Rating of Alorica is 3.0 out of 5.0 based on 125 Alorica Review Ratings. The happiest Alorica employees in Kennesaw, GA are Customer Service Representatives submitting an average rating of 3.0 and Anonymous Employees with a rating of 2.6.
"This is a job just to make a check and then move on, very unprofessional and not really worth working for."
"This is the worst company to work for in Georgia. I was hired to be a trainer, never happened. They stuck me on the phones and I never got the position I was hired for. They only pay $9.00 an hour and want "exceptional customer service". They take $4.00 off of your hourly (The client pays$13) and get upset if you don't stay on the call for 750 seconds because they want to bill the client for the entire 750. Management is a joke, the site director is so arrogant, he tells you in meetings you are disposable, and curses at you. The training manager is an ice queen, not approachable whatsoever. I'm STILL waiting on my bonus after 3 months! They treat employees like slaves. Surveys you have no control over will determine if they fire you. This place is just horrible all around, save your time and apply elsewhere."
What do you like about working at Alorica?
"Consumer Services, learning and offering AT&T products and services mmmmm"
Do you have any tips for others interviewing with this company?
"Long days in training, not hands on for 5 weeks"
What don't you like about working at Alorica?
"Not very professional, nine weeks of training is overwhelming and hard to retain"
What suggestions do you have for management?
"Be consistant, know your training material and make sure tools are available"
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