Alorica Employee Job Reviews in the United States

What do you like about working at Alorica?

"I like the variety of talking to different people round the world, never speaking to the same customer twice. I love how close my work is to where I live, and I'm happy to have found employment that lets me be near my friends."

Do you have any tips for others interviewing with this company?

"Don't let flashy corporate promises mislead you. The benefits discussed during training almost always apply to someone else."

What don't you like about working at Alorica?

"I have no motivation to do well at Alorica. Because we are paid hourly and have very little review of our performance, I spend every day as the only one at the facility actually trying to help my customers, while all my coworkers screw around avoiding work and collecting their pay. My supervisor is self serving and only helpful if provided an incentive that fits in his pocket, and I could be fired based on a flawed system of customer surveys that are entirely arbitrary and completely beyond my control."

What suggestions do you have for management?

"I would begin by revamping the training methods that allow such shoddy quality control. I would loosen up on scheduling, in order to provide my employees with more flexibility, and I would do my best to think of them as people, not statistics. I would make performance in the workplace a thing that actually matters to my employees, rather than an abstract number they see at the end of each month, and consider scaling pay based on performance rather than simply paying by the hour regardless of whether the employees actually put forth any effort."

"Hell's Company"

What do you like about working at Alorica?

"co-worker are nice, good place to learn, try hang in here 1-2 years"

Do you have any tips for others interviewing with this company?

"Don't ever go there, they treated you like slave , no raise, no reward"

What don't you like about working at Alorica?

"CEO very cheap, turn around too high, this company won't last"

What suggestions do you have for management?

"Hire people really can help this company grow, not hire too many useless people"

What do you like about working at Alorica?

"I like working with the Customer to get the wongs righted on there AT&T acccount"

Do you have any tips for others interviewing with this company?

"Unless you like to work in a place that they do not care fpr the poeple who work for them then they can apply. All they care about is filling the butts inthe seats"

What don't you like about working at Alorica?

"I do not like that at Alorica they are more inclined to get there money then to help the employees that make there business thrive"

What suggestions do you have for management?

"They need to brng back the roamig for the floor for the Team managers barely have any knowledge. I mean they hire people off the streets to become Team managers then the Leadership Interns most of the time"

"Management was adequate but compensation was lacking."