3,708 Customer Service Representative Reviews
Submit a ReviewPlease give us a one liner to describe this review.
"Not as challenging as I would like."
What do you like about working at Coca-Cola?
"The people and atmosphere are probably the best parts of my current position, as well as events the company holds to add activity and fun to the work day."
Do you have any tips for others interviewing with this company?
"To do your best and always try to learn at least 1 new thing a day."
What don't you like about working at Coca-Cola?
"The politics and lack of ability to grow financially. I am looking for the potential to grow above that."
What suggestions do you have for management?
"To be more focused and unified in the decisions that they make and pass to those they manage."
What do you like about working at Bank of America?
"Working with the company is beneficial. I have learned many things about banking while I have been there."
Do you have any tips for others interviewing with this company?
"Don't be afraid to ask a lot of questions. The company does have a lot of benefits as well as education opportunities."
What don't you like about working at Bank of America?
"The job opportunities within are mainly call center positions. I am looking to get back out into the face to face customer service world."
What suggestions do you have for management?
"To expand branches for the bank within my local area and others. We lack location opportunities."
Please give us a one liner to describe this review.
"Loved working with the public and team members."
What do you like about working at Walmart?
"Loved working with the public taking care of their needs. As well as the team members assisting them in their growth with the company."
Do you have any tips for others interviewing with this company?
"Be positive, highly motivated, hard worker; and the company will provide the opportunity for you to grow with it."
What don't you like about working at Walmart?
"Working numerous weekends; night shift to day shift, holidays. Being called in by the Home Office due to a freezer being stuck in defrost mode, triggering alarms to no avail."
What suggestions do you have for management?
"Continue the teaching and training methods that I was introduced to. This philosophy empowers associates to buy into the promotion opportunities that the company extolls."
What do you like about working at CSG International?
"It's ok but feel my work ethics could be better used at another company."
Do you have any tips for others interviewing with this company?
"Billing analyst would probably be the best department to work for."
What don't you like about working at CSG International?
"There is not enough work to cover my 8 hour shift."
What suggestions do you have for management?
"Treat my employee's better and with much more respect. Take the time to listen to the employee's."
Please give us a one liner to describe this review.
"Worst job experience I have ever had."
What do you like about working at Asurion?
"I loved my co-workers. They were pleasant and are the only thing that made that job halfway decent."
Do you have any tips for others interviewing with this company?
"Don't do it. Please seek employment elsewhere unless you are so desperate you are willing to give up free will... even then I would rather be unemployed and starve before working for this joke of a company!!"
What don't you like about working at Asurion?
"Where to start... I have had 4 different supervisors in the last 2 months. It was ridiculous. And every supervisor I had spent more time chatting with other supervisors and walking around the call center rather than doing their job. My mother has cancer and I am her caretaker... I had to take time off to take care of her since I had nobody else to help me and they basically told me this job should be more important. If you have to take time off, be prepared for a write up. The write up process goes verbal, written, final or so we were told. I missed a few days to take care of my mother and received a write up. I never received a verbal before that they went straight to the write up, then when I had to miss a day the NEXT month for a funeral I was fired. I never received my final OR my verbal, they wrote me up once then fired me the next time and never gave me the chance to make up the day I missed for the funeral in overtime which I was glad to do. When they fired me I was crying my eyes out while we were waiting on HR to do the final paperwork. There was complete and total disrespect for how upset I was and it was so unprofessional. Then they escorted me to the door and wouldn't allow me to get my things off my desk. They said they would box it up and I could meet the HR rep and get it later. If you meet the completely ridiculous metrics they put on you then you are on top of the world at that job, but the moment you slip up and do one thing wrong you are treated like you are a lower life form. They treat their employees the way they treat their customers... like we are idiots. I don't recommend this job to anyone and I don't recommend even paying for this insurance either, it's a complete and total rip off!!"
What suggestions do you have for management?
"Get up off your lazy butt and do your job. Stop walking around and talking. Just because you get a higher paycheck than me doesn't make me any less of a person, and I think they need to realize that."
Please give us a one liner to describe this review.
"The training was not the best."
What do you like about working at Allstate?
"Enjoyed the people contact as well as the challenge of meeting the insurance needs of the customer."
Do you have any tips for others interviewing with this company?
"This would be a good position for someone with no aspirations other than to do clerical work. I did not recognize any opportunities for growth."
What don't you like about working at Allstate?
"There was no training in company policy. The owner was seldom at the office."
What suggestions do you have for management?
"Be more active in the company and oversee the activities that are actually occurring."
What do you like about working at T-Mobile?
"I enjoyed the interaction with the customers on the phone"
Do you have any tips for others interviewing with this company?
"Know what you are getting into before taking the position"
What don't you like about working at T-Mobile?
"The way things were always changing and never understood why"
What suggestions do you have for management?
"Treat the employees aspeople not as some number in a book"
Please give us a one liner to describe this review.
"Fast pace, quick learning experience!"
What do you like about working at The Academic Advantage?
"I worked for this company for years as a tutor, and at times I would get frustrated because they would take a day or so to respond to my voicemail. I now work in the office and it all makes sense to me! As the rep that is responding to tutors and parents, answering questions and helping them through the tutoring process, now I understand the work that it takes to do it all. The office environment is friendly and professional!"
Do you have any tips for others interviewing with this company?
"If you are coming in as a tutor, pay attention at your orientation and take notes. If you are coming into the office to work, be confident and be ready to learn quickly."
What don't you like about working at The Academic Advantage?
"I don't like that tutors do not understand the the importance and difference they are making in these children's lives. I try to help them, but they are constantly breaking policies, its annoying!"
What suggestions do you have for management?
"I understand there is a lot of work to do and this job is fast pace, but it would be nice to give us more time to get our work done."
Please give us a one liner to describe this review.
"I learned my great intrapersonal skill at Sears."
What do you like about working at Sears?
"The total trust and respect Sears showed for their employees was remarkable!"
Do you have any tips for others interviewing with this company?
"Customer service is a highly valuable attribute of the company; therefore, please make sure that customers are first and always right!"
What don't you like about working at Sears?
"I wish there was something that I could say that I did not like about the company, but I have nothing but praise for Sears."
What suggestions do you have for management?
"The only suggestion that I have for the management is keep on showing faith in your employees to be the part of the success of the company."
What do you like about working at Electro Brand?
"The support staff is great and very helpful when I was training."
Do you have any tips for others interviewing with this company?
"You must be detailed and helpful with customers at all times."
What don't you like about working at Electro Brand?
"Small company with too much gossip going around that is hurtful."
What suggestions do you have for management?
"Empower your people more and they will show you more output."
Please give us a one liner to describe this review.
"Learned communication skills and how to handle various situations with people."
What do you like about working at Chevron?
"The ability to interact with a mass variety of people and learn new ways to approach an obstacle."
Do you have any tips for others interviewing with this company?
"Chevron Stations is a great place to start and even continue to make it a career."
What don't you like about working at Chevron?
"A few of the workers spread too much gossip and lacked a professional attitude."
What suggestions do you have for management?
"Gossip and the place of business do not make a good combination."
Please give us a one liner to describe this review.
"My experiance working in the Steel Industry made me more aware of structures"
What do you like about working at Ron's Auto Service Center?
"The one on one interaction with customers, creating future business."
Do you have any tips for others interviewing with this company?
"Aquire the knowlegdge needed in the Industry it is exciting. learn the vast aspects of edifice."
What don't you like about working at Ron's Auto Service Center?
"The employee's are culturally diverse, constantly brining ideas for advancement."
What suggestions do you have for management?
"Weekly meetings expounding on cloud based innovations,setting goals; disscusssing finance."
What do you like about working at COIT Services?
"it is a local company with a small business atmoshpere"
Do you have any tips for others interviewing with this company?
"make this job be your last resort, you dont wanna work here."
What don't you like about working at COIT Services?
"the work environment is terrible, management has know idea what to do."
What suggestions do you have for management?
"I would make sure that everyone knows what the are doing."
What do you like about working at Xerox?
"The actual service, maintenance, and upkeep on our customer's equipment."
Do you have any tips for others interviewing with this company?
"Run...run fast and far away. Go work for another company."
What don't you like about working at Xerox?
"The micromanagement, the attitudes, and complete self centered I work with."
What suggestions do you have for management?
"I would put more emphasis on the technicians on the street."
What do you like about working at Yogurtland?
"Great co workers, delicious product, convention location, great manager, lots of customers."
Do you have any tips for others interviewing with this company?
"Personality really matters. If you're friendly and interesting go for it."
What don't you like about working at Yogurtland?
"The routine gets pretty boring there are only two or three positions at the place."
What suggestions do you have for management?
"Recycle, and have less waste. I'd try to find ways to bring in more customers."
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