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3,708 Customer Service Representative Reviews

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"I love being able to communicate with people at all levels of technical ability. From tech heads to the little elderly lady fowm Ft Myers , Fl. Help is help . I want to talk to them all."
Posted 11 years ago in Jackson, MS
Customer Service Representative at Cleveland Foodbank
in Cleveland, OH

Please give us a one liner to describe this review.

"Another learning experience I appreciated"

What do you like about working at Cleveland Foodbank?

"Learning accounts receivable and how to become organized in business"

Do you have any tips for others interviewing with this company?

"Get a better plan of implementation and lower food prices"

What don't you like about working at Cleveland Foodbank?

"The dishonesty that I observed from CFO and director, workers"

What suggestions do you have for management?

"Always make ethics a priority it works for everyone better"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Representative at Habasit
in Suwanee, GA

What do you like about working at Habasit?

"I liked communicating daily with customers and sales people. I like using 2 computer screens on my desk and operating multiple databases."

Do you have any tips for others interviewing with this company?

"I do not have any tips for others interviewing with the company."

What don't you like about working at Habasit?

"I did not like the lack of potential for growth offered at the company."

What suggestions do you have for management?

"More team building and quicker database updates so that the CRS are not down for as long as they were."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Fastsigns
in Louisville, KY

Please give us a one liner to describe this review.

"I am a people person, working directly with the customer was very fullfilling"

What do you like about working at Fastsigns?

"Working directly with the customers and making sure that they are satisfied with the products that they receive."

Do you have any tips for others interviewing with this company?

"Stay friendly and professional at all times. Stay open minded and have a willingness to learn."

What don't you like about working at Fastsigns?

"Not all of the staff worked cohesively together on projects. Sometimes production would cut corners or change design or building aspects without contacting customer service, first."

What suggestions do you have for management?

"Keep the end result and customer satisfaction the main priority instead of cutting corners."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Staples
in Apopka, FL

Please give us a one liner to describe this review.

"I loved working at Staples."

What do you like about working at Staples?

"Providing excellent customer service and being able to help a customer with there needs."

Do you have any tips for others interviewing with this company?

"You must be a people person, and a problem solver, as well as a good listener."

What don't you like about working at Staples?

"The company as a whole was great, there's not much I would change."

What suggestions do you have for management?

"My manager was great! He was a team player. He cared about and supported his employees"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Safe Auto
in Woodsfield, OH

Please give us a one liner to describe this review.

"At Safe Auto Insurance Co, I worked in Sales and Customer Service."

What do you like about working at Safe Auto?

"I liked working with some of the people that was there and some that I had on the phone."

Do you have any tips for others interviewing with this company?

"Keep track of your sales and push yourself to do better on each and every call and sales will come"

What don't you like about working at Safe Auto?

"It was the only job that I had the longer I was there it didn't change."

What suggestions do you have for management?

"The people are the backbone to any business. If you keep your people happy then the business will grow."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative at TeleTech
in Moundsville, WV

What do you like about working at TeleTech?

"I liked working with the customers and it was challanging"

Do you have any tips for others interviewing with this company?

"Do the best that you can so that there may be growth for you."

What don't you like about working at TeleTech?

"When there was not a way of helping a customer with their issue if it was out of my control"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative at City of Sarasota
in Sarasota, FL

Please give us a one liner to describe this review.

"The experience taught me a good deal about customer service and relationships."

What do you like about working at City of Sarasota?

"I no longer work at this company, due to my wife's professional opportunity."

Do you have any tips for others interviewing with this company?

"Quite frankly, I have no suggestions for interviewing with this company."

What don't you like about working at City of Sarasota?

"I took this position due to the down turning in the real estate market. Although one might say that this was not up to my usual standards, I can only say that the company was good to me and I appreciated being employed their."

What suggestions do you have for management?

"The management was more than helpful to me and my fellow employees."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at Road America
in Miami, FL

Please give us a one liner to describe this review.

"This was a very fulfilling job as I love to help people in distress."

What do you like about working at Road America?

"I liked helping people in distress and making people feel at ease."

Do you have any tips for others interviewing with this company?

"Make sure you are a customer service based person and that you can show empathy to the customers."

What don't you like about working at Road America?

"The compensation and opportunity for advancement could have been a lot better."

What suggestions do you have for management?

"Improve the compensation and provide good employees a better chance at advancement."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Honeywell
in Billerica, MA

What do you like about working at Honeywell?

"It is an excellent career. I enjoyed the type of work in the computer industry."

Do you have any tips for others interviewing with this company?

"They are just about out of business so they are not hiring at all."

What don't you like about working at Honeywell?

"I was disappointed in the downsizing because the company was not doing well."

What suggestions do you have for management?

"I wished they could have kept up with the PC market."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Hill's Pet Nutrition
in Topeka, KS

Please give us a one liner to describe this review.

"it has been very pleseant experience."

What do you like about working at Hill's Pet Nutrition?

"very professional, organized company, look out for there own people"

Do you have any tips for others interviewing with this company?

"be very proffesional polite very down to earth people there."

What don't you like about working at Hill's Pet Nutrition?

"its tempary work, no chance of actual employeement, with hiring freeze"

What suggestions do you have for management?

"No not that I can think of off the top of my head."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative at Ticket Alternative
in Smyrna, GA

What do you like about working at Ticket Alternative?

"Laid back , fun culture. Collaborative team environment . casual dress code."

Do you have any tips for others interviewing with this company?

"Do not expect to be promoted based on talents and performance. Slow upward mobility."

What don't you like about working at Ticket Alternative?

"employee talents are not recognized and built upon by superiors."

What suggestions do you have for management?

"Have more organization with employee schedules, promote more from within."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Representative at American Internet Services
in San Diego, CA

Please give us a one liner to describe this review.

"Early on it was a joy to work there but multiple management changes lessened."

What do you like about working at American Internet Services?

"It had flexible hours and some of my coworkers were enjoyable to work with."

Do you have any tips for others interviewing with this company?

"Be careful what you say depending on who you interview with as they may use your words against you later on."

What don't you like about working at American Internet Services?

"Due to an sudden management change the corporate culture was very toxic and pitted coworker against coworker."

What suggestions do you have for management?

"To set goals for employees and base their performance on obtaining these goals and not to compare performance between employees as that creates a negative work environment."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Customer Service Representative at Zonar Systems
in Seattle, WA

Please give us a one liner to describe this review.

"Lots of travel, little micromanaging, decent pay, benefits so-so."

What do you like about working at Zonar Systems?

"lots of travel, if you like that-rack up those FF miles. The work is not very difficult but can be a little repetitive at times although every customer is different and every audience has certain needs. Zonar provides ok pay but can make 45-50k with a good amount of travel pay and OT"

Do you have any tips for others interviewing with this company?

"Always be on time, be prepared before you go on-site for training by yourself and take advantage of the initial training time that is given to you when you first start otherwise you will fall behind on your work and it can be difficult to catch up."

What don't you like about working at Zonar Systems?

"I am finding that promotion opportunities can be very limited. Also, even though the company generously provides free healthcare/ dental for employees, the cost to add a dependent is extremely high, around $5k/ year and close to $9k/ year for a family!!!! Ridiculous."

What suggestions do you have for management?

"There are few key personnel that really know their stuff and it can be difficult sometimes to get proper training on products and troubleshooting help when there's only a few level ll employees that may not always have the motivation/time to provide assistance. Also, re-work the health plan for employees with dependents."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Centennial Wireless
in McComb, MS

Please give us a one liner to describe this review.

"It was the best of time, it was the worst of times."

What do you like about working at Centennial Wireless?

"I really enjoyed working with the cutomers and meeting their needs."

Do you have any tips for others interviewing with this company?

"Great job but extremely stressful. Customers could be very mad and take it out on you."

What don't you like about working at Centennial Wireless?

"Having to deal with someone else's customers after they had sold them on something they could not use."

What suggestions do you have for management?

"To listen more carefully as to what a sales person is telling the customers."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at Natchez Heating & Cooling
in Natchez, MS

Please give us a one liner to describe this review.

"I LOVED my job and would not have left if not for personal reasons"

What do you like about working at Natchez Heating & Cooling?

"I enjoyed the people the most as well as the challenges the position held."

Do you have any tips for others interviewing with this company?

"For them to make sure they have changed their policies regarding company handbooks"

What don't you like about working at Natchez Heating & Cooling?

"I did not like the fact that there was more going on in the office than should have been."

What suggestions do you have for management?

"This company needs a company manual. There was never one made available, therefore employees did not know how they were to interact within an office environment."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
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