Xerox Employee Reviews for Customer Service Representative
Browse Xerox Reviews by Job Title →Customer Service Representatives at Xerox give their company a 3.4 out of 5.0, while the average rating for Xerox is 3.6, making them 6% less happy than every other employee at Xerox and 11% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"I have worked for Xerox since October, 2013 and am really happy here. It is a great environment to work in and there is always an opportunity to move up or around in the company. I highly recommend this company to any job seekers because of their commitment to motivating and retaining employees through incentives, and flexibility."
What do you like about working at Xerox?
"The actual service, maintenance, and upkeep on our customer's equipment."
Do you have any tips for others interviewing with this company?
"Run...run fast and far away. Go work for another company."
What don't you like about working at Xerox?
"The micromanagement, the attitudes, and complete self centered I work with."
What suggestions do you have for management?
"I would put more emphasis on the technicians on the street."
Average Xerox Attributes by Customer Service Representative
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Account Manager
Remote - $130,000 - $145,000 per year
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REMOTE - Commercial Lines Account Manager
Remote - $60,000 - $80,000 per year
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Hybrid Remote Commercial Lines Account Manager
Remote - $75,000 - $95,000 per year
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Commercial Lines Account Manager
Remote - $85,000 - $95,000 per year
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