Allstate Employee Reviews for Customer Service Representative

"The training was not the best."

What do you like about working at Allstate?

"Enjoyed the people contact as well as the challenge of meeting the insurance needs of the customer."

Do you have any tips for others interviewing with this company?

"This would be a good position for someone with no aspirations other than to do clerical work. I did not recognize any opportunities for growth."

What don't you like about working at Allstate?

"There was no training in company policy. The owner was seldom at the office."

What suggestions do you have for management?

"Be more active in the company and oversee the activities that are actually occurring."

"There is always something new."

"Good experience."

"This was a not a friendly place."

What do you like about working at Allstate?

"The clients, the work, and a steady paycheck."

What don't you like about working at Allstate?

"The environment."

What suggestions do you have for management?

"Improve the environment."

What do you like about working at Allstate?

"Employer/employees were easy to work with. Team work played a huge role in the office. We worked together to create the best environment. We had a great relationship with our customers."

What don't you like about working at Allstate?

"I did not have a problem working at Allstate Insurance."

What suggestions do you have for management?

"Consider doing business with more carriers. This way, when insureds are not happy with renewal premiums, you are able to place the business elsewhere and still get commission."