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3,708 Customer Service Representative Reviews

Customer Service Representatives give their job an average rating of 3.8 out of 5.0. The Customer Service Representatives happiest with their jobs are employed by Sykes with an average rating of 5.0 while the Customer Service Representatives least happy with their jobs work for Zerve with an average rating of 1.0.

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"I love being able to communicate with people at all levels of technical ability. From tech heads to the little elderly lady fowm Ft Myers , Fl. Help is help . I want to talk to them all."
Posted 10 years ago in Jackson, MS
Customer Service Representative at TTEC
in Springfield, MO

"I have been dealing with TTEC SPRINGFIELD since January 2023. So now 7 months have went by and I have been offered 5 roles with them. I accepted every single role. However, they wait till it is a few days before the start date then they will call and say "sorry we weren't able to get you in the class in time for training so we will have to get you in the next one" so it's been a revolving door of nonsense for nothing for 7 months. Having me attending these offers over and over again to accept to same role over and over. To not only waste my time, but the companies resources and money as well. They lack professionalism is even way possible. They are the worst company to ever have to deal with and by far I do not recommend them to anyone at all. Not even someone desperate for a job because they will screw you over on a heartbeat. I have worked for this company in the past years with no issues and I am eligible for rehire so they say. Left on good terms. To find that now several years have gone by and I decided I would apply. I got the job multiple freaking times and have yet got to start any of the times. I am still dealing with same nonsense. I have requested for Arbitration via mail per the Arbitration Agreement. I feel like I am being discriminated against and much more. I am a hard worker and it makes me very angry that you have wasted 7 months of my time with your games and have exhausted my savings due to your nonsense games. I would have already been working... beginning in February 2023.. because you offered me the first offer in January to start training beginning of February. Now it's almost the end of July so yea 7 months basically of nonsense for what. This company more than sucks they have literally no compassion for anyone, but themselves. Complete mess and I pray that they face one of the hardest hardships ever soon as it's inevitably possible to happen at anytime to anyone. So I know the Universe will take care of it."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Representative at Sundberg America
in Chicago, IL

"Management places huge importance on productivity and it can be busy. But they are also ready to reward those who are able to deliver on expectations."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at MAXIMUS
in Jacksonville, FL
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Customer Service Representative Career Rating Comparison

3.8
All Customer Service Representatives
5.0 Highest Rated Customer Service Representatives is at Sykes (2)
1.0 Lowest Rated Customer Service Representatives is at Zerve (8)
Customer Service Representative at Morgan Advanced Materials
in Hayward, CA
Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at Neuroptics
in Irvine, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Apria Healthcare
in Jackson, TN

"All my co-workers are very good to me. They are very reliable in every way."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative at DKB Solutions
in Holtsville, NY
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at CVS
in Tipton, IN
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Donor Services Group
in Los Angeles, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at South State Bank
in North Charleston, SC
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at City National Arena
in Las Vegas, NV
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at 24 Hour Fitness
in Orange, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at South Jersey Industries
in Union, NJ
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Registrar of Voters
in Irvine, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Avid Technology
in Norco, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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