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3,708 Customer Service Representative Reviews

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"I love being able to communicate with people at all levels of technical ability. From tech heads to the little elderly lady fowm Ft Myers , Fl. Help is help . I want to talk to them all."
Posted 11 years ago in Jackson, MS
Customer Service Representative at Norandex
in Rochester, NY

What do you like about working at Norandex?

"I have always loved dealing with the public. I enjoy the interaction. I took Pride in my job!"

Do you have any tips for others interviewing with this company?

"They are very large Company. You would apply at a Branch level. The business environment is very casual just be yourself. Sales and Customer service and related business experiences a Plus"

What don't you like about working at Norandex?

"I liked working for the Company I was let go due to an injury."

What suggestions do you have for management?

"I liked working for the company. Work area was quite small. A little more room would have made the environment more conducive to out going phone calls."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at Whole Foods
in Woodland Hills, CA

What do you like about working at Whole Foods?

"I like the freedom to control your career, and move within the company."

Do you have any tips for others interviewing with this company?

"Be yourself and relax. Don't think that you have to be into health food, etc."

What don't you like about working at Whole Foods?

"Varied interpretation of guidelines leads to preferential treatment for some."

What suggestions do you have for management?

"I would suggest uniform standards and systems across the company to create unity."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Affinity Health Plan

What do you like about working at Affinity Health Plan?

"I like working with a great group of people. I like that they try and make the work enviornment fun - but the culture of the organization really gets in the way of that"

Do you have any tips for others interviewing with this company?

"Dont - find another company-not worth the time tofill out the resume"

What don't you like about working at Affinity Health Plan?

"It is a Soul Sucking place to work - if you want to get promoted in some departments you have to wait until someone dies- in other departments someone is promoted everyday- no sense or reason"

What suggestions do you have for management?

"I would listen to my employees - the culture is be seen and not heard- disagree with a commandment and you labeled difficult"

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Service Representative at Mashantucket Pequot Tribal Nation

What do you like about working at Mashantucket Pequot Tribal Nation?

"They were very good to us in that the benefits (medical, dental, perscriptions, meals) were outstanding. Uniforms were required and provided as well as mending and replacement."

Do you have any tips for others interviewing with this company?

"Go to the work location and see what the job entails by asking current employees. Ask a lot of questions."

What don't you like about working at Mashantucket Pequot Tribal Nation?

"Working for the Mashantucket tribe did not allow for much in the way of promotions off of the casino floor. Any suggestions for improvement were not really considered."

What suggestions do you have for management?

"A real way to make suggestions that might be considered."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative at The Rush Fitness Complex
in Knoxville, TN

Please give us a one liner to describe this review.

"Euphoric"

What do you like about working at The Rush Fitness Complex?

"Loved working to help the public reach their personal fitness goals"

Do you have any tips for others interviewing with this company?

"If your goal is to pick up a date, it's best to think about another type of profession, but if you are serious about helping to get, and keep America healthy than, this is a wonderful oppertunity."

What don't you like about working at The Rush Fitness Complex?

"At times the environment could get a little meat market feel to it, most gyms do tend to have this feel to them from time to time."

What suggestions do you have for management?

"To continue to work hard to not just educate the folk walking into the gym, but also to reach out to the community of folk who do not see the gym as a conjunction to wellness."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Convergys
in Pharr, TX

Please give us a one liner to describe this review.

"This is, by far, the worst place I've ever worked. POOR MANAGEMENT!"

What do you like about working at Convergys?

"The only good thing about working here was the money. Every three weeks you got a commission which, often, was pretty big (the biggest I got was $880 on top of my paycheck.)"

Do you have any tips for others interviewing with this company?

"Don't worry about the interview. The turnover rate there is so high (so many people quit) that they're are (literally) always hiring."

What don't you like about working at Convergys?

"The management here was just chaotic and trying to put time off was just way harder than it needed to be."

What suggestions do you have for management?

"Break management up! The site that I was at have over 900 people working for there and only 10 managers. That's not enough. Break it down even more so that the managers (not team leaders) are more in tuned with their employees."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Representative at Online Resources
in Chantilly, VA

Please give us a one liner to describe this review.

"It was nice to work for them but it is time to change"

What do you like about working at Online Resources?

"The ability to make my own schedule, help various customers throughout America"

Do you have any tips for others interviewing with this company?

"Just be yourself and enjoy the first interview because it is a lot of fun"

What don't you like about working at Online Resources?

"The way that everything was monitored and structured unfairly based on certain criteria"

What suggestions do you have for management?

"That they show more consideration towards employees that are willing to try harder and succeed"

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Service Representative at Spectrum
in Los Angeles, CA

Please give us a one liner to describe this review.

"Exciting."

What do you like about working at Spectrum?

"Handle all phone inquires, help customers with any cable and internet issues."

Do you have any tips for others interviewing with this company?

"Be yourself, give it all you have for the job."

What don't you like about working at Spectrum?

"Lack of hours I was able to produce and lack of support for the representatives."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at ARAMARK
in Washington, DC

What do you like about working at ARAMARK?

"I like working with college students and the fast paced environment."

Do you have any tips for others interviewing with this company?

"I would say just be opened minded, they hire anybody."

What don't you like about working at ARAMARK?

"I do not like the work ethic that some of the higher management shows."

What suggestions do you have for management?

"I would say be more ethical and understand that upper management does not change you from being a human being."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Las Vegas Convention and Visitors Authority
in Las Vegas, NV

What do you like about working at Las Vegas Convention and Visitors Authority?

"I worked within cross cultural environment which gave me a great chance of growing as a person."

Do you have any tips for others interviewing with this company?

"Be polite during the interview, dress sharply. most importantly have a good attitude."

What don't you like about working at Las Vegas Convention and Visitors Authority?

"Long periods of physically demanding, labor was not enjoyable for me."

What suggestions do you have for management?

"I think it would be beneficial if management could possibly interact with employees more,"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at CVS
in Austin, TX

What do you like about working at CVS?

"I enjoyed everything! I enjoyed the work environment and the job duties that was set for me to complete each day."

Do you have any tips for others interviewing with this company?

"If this is the job for you, go for it! Hopefully, we can be apart of a great team."

What suggestions do you have for management?

"The management at the company was great! I have no complaints whatsoever. Keep up the good work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at American Express
in Plantation, FL

Please give us a one liner to describe this review.

"They would let go 10 workers before making a dollar less."

What do you like about working at American Express?

"The benefits were good. That's it. Nothing else was good."

Do you have any tips for others interviewing with this company?

"Being jobless is better than working as a lower employee in this company."

What don't you like about working at American Express?

"The company is not fair. It doesn't treat employees like people. The just manage by pie chart and that's it."

What suggestions do you have for management?

"Get rid of TBASS. All it does is divide the workers. No one wants to help out of fear."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Representative at American Dawn
in Compton, CA

Please give us a one liner to describe this review.

"Very proffesional company but lacked new talent."

What do you like about working at American Dawn?

"I liked the people in my department. They made the experience feel like we were family."

Do you have any tips for others interviewing with this company?

"Just do your best and show how talented you are and show your potential!"

What don't you like about working at American Dawn?

"I didn't like how some employees that have been there for so many years felt like they could walk all over new employees."

What suggestions do you have for management?

"I would suggest to management to restructure and maybe promote from within. There are always talented capable people within the company that just need to be given a chance."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative at Oxford Health Plans
in Hooksett, NH

Please give us a one liner to describe this review.

"I learned a tremendous amount about the healthcare system"

What do you like about working at Oxford Health Plans?

"I learned so much about healthcare and why and how insurance companies did what they did."

Do you have any tips for others interviewing with this company?

"Its United Healthcare now, so I would not know. I cannot comment on what their interview process is like."

What don't you like about working at Oxford Health Plans?

"My metrics were changing week to week and management tuned us out."

What suggestions do you have for management?

"At the time, they were not paying claims, they changed CEOs and were looking for a buyout."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Customer Service Representative at CaLLogix
in Manchester, NH

Please give us a one liner to describe this review.

"The place was a sweatshop"

What do you like about working at CaLLogix?

"Nothing. The place was a sweatshop and I hated every minute of it."

Do you have any tips for others interviewing with this company?

"If offered a job by them... run. Do not bother working for them because there is no pay, there is no hope, and there is no future there."

What don't you like about working at CaLLogix?

"The hours were horrible, the bosses were horrible, the money was terrible (I made 9.25 an hour), and there was no hope of advancement."

What suggestions do you have for management?

"Between the hirings and firings on a daily basis, they need to find what their core values are."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
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