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Walmart Employee Reviews for Customer Service Representative

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Customer Service Representatives at Walmart give their company a 4.1 out of 5.0, while the average rating for Walmart is 3.6, making them 13% happier than every other employee at Walmart and 8% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

38%
38%
25%
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4.1
Average Rating
(based on 8 Customer Service Representative Review Ratings)
Customer Service Representative
in Bakersfield, CA

"This job is not for everyone. Working at walmart was a lot like being in high school. They seem to be trying to make some changes to reduce the chances of this happening. The only good thing about walmart is when you get a Assist manager that is friendly. That doesn't always last because the move the managers around every couple of months."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Service Representative
in Palmdale, CA

What do you like about working at Walmart?

"It was a temporary (seasonal) position I took for only 45 days - but I wound up staying there about 6 months."

Do you have any tips for others interviewing with this company?

"Good for an entry-level person starting a new job. You learn a lot here."

What don't you like about working at Walmart?

"Nothing bad about this job at all."

What suggestions do you have for management?

"A well organized business and they do a great job. I was happy there."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Customer Service Representative Ratings in the Past 3 Years

Year Salary
2011 $4
2012 $4
2013 $2
Customer Service Representative
in Marietta, GA

"Loved working with the public and team members."

What do you like about working at Walmart?

"Loved working with the public taking care of their needs. As well as the team members assisting them in their growth with the company."

Do you have any tips for others interviewing with this company?

"Be positive, highly motivated, hard worker; and the company will provide the opportunity for you to grow with it."

What don't you like about working at Walmart?

"Working numerous weekends; night shift to day shift, holidays. Being called in by the Home Office due to a freezer being stuck in defrost mode, triggering alarms to no avail."

What suggestions do you have for management?

"Continue the teaching and training methods that I was introduced to. This philosophy empowers associates to buy into the promotion opportunities that the company extolls."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Kansas City, MO

What do you like about working at Walmart?

"meeting new people and the enviorment,it's something diffrent they have great emploee"

Do you have any tips for others interviewing with this company?

"I'm a good worker and I'm up to every challeng you for me I'm always on time and I'm also a good worker"

What don't you like about working at Walmart?

"sometimes they don't have good shift leaders and they are unfair to some employee"

What suggestions do you have for management?

"treat everyone fairly and respect everyone with the same respect they give you"

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Walmart Attributes by Customer Service Representative

Company Culture
3.9
Growth Opportunities
3.9
People You Work With
4.7
Person You Work For
4
Rewards You Receive
3.7
Support You Get
4.3
Way You Work
4.7
Work Setting
4.2
Customer Service Representative
in Denton, TX

"Great place to work and made good money."

What do you like about working at Walmart?

"Working with all types of people. Learning how a large scale business runs, inside and out."

Do you have any tips for others interviewing with this company?

"Have fun, and be sure to talk with everyone you work with. You learn many great things."

What don't you like about working at Walmart?

"I couldn't find much I didn't like about working for Wal-Mart. They offered many wonderful benefits to their workers."

What suggestions do you have for management?

"The only suggestions I have, would be to share all you can with new workers. The more they know, the better and more work will be done."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Temecula, CA

"It was a job."

What do you like about working at Walmart?

"I liked the fact that I got a paycheck every two weeks."

Do you have any tips for others interviewing with this company?

"I wouldn't recommend wal-mart unless all you want is a check every two weeks."

What don't you like about working at Walmart?

"I didn't like the way wal-mart treated its employees. They would work them very hard and not appreciate any of it."

What suggestions do you have for management?

"Could you start being a little more courteous to the inferiors."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Customer Service Representative

"Walmart is a good job to have while you're in school."

Customer Service Representative
Person You Work For 3.8 / 5 People You Work With 4.5 / 5 Work Setting 4.2 / 5
Support You Get 4.1 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 3.8 / 5
Company Culture 4.2 / 5 Way You Work 4.3 / 5
Customer Service Representative

"Walmart is ok employer for me."

Customer Service Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3.2 / 5
Support You Get 4 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 3.1 / 5
Company Culture 3.2 / 5 Way You Work 5 / 5
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