T-Mobile Employee Job Reviews in the United States

What do you like about working at T-Mobile?

"the willingness to talk and learn of new people that were in need or assisted with technical issues."

Do you have any tips for others interviewing with this company?

"make sure ethics are their and that you are straight with the interviewee"

What don't you like about working at T-Mobile?

"the management staff with the exception of a couple where not providing the influence or help needed to succeed. Had to do everything on my own."

What suggestions do you have for management?

"being able to be their when needed and create the support so that their is a way to move up within the company."

"Good experience, learn how to handle customers even when thry are very upset"

What do you like about working at T-Mobile?

"Good Experience, learning new systems, handle customers. Able to get bonuses"

Do you have any tips for others interviewing with this company?

"Be open to give opportunities to learn and grow, even if future employee doesn't have experience"

What don't you like about working at T-Mobile?

"Schedule, We have to change schedules every 6 months, to much pressure"

What do you like about working at T-Mobile?

"The job is easy enough to do you know what."

Do you have any tips for others interviewing with this company?

"Learn more about the job on your own and ask for more on the job training."

What don't you like about working at T-Mobile?

"The cold calling part is annoying, I didnt sign up for a call center and more on the job training."

What suggestions do you have for management?

"Less cold calling and more on the job training not"

What do you like about working at T-Mobile?

"Great people and teams. Very mature culture, with well defined processes, and procedures."

Do you have any tips for others interviewing with this company?

"Be open to different positions within the company. Don't feel like you are stuck with only one option."

What don't you like about working at T-Mobile?

"Telecom industry is very fickle. Company culture sometimes affected by market dynamics."

What suggestions do you have for management?

"Communicate the state of the company more often, and become more personal. Take the time to get down in the trenches and talk to the workers."

"Enjoyable even when its not about you, but those around you!"

What do you like about working at T-Mobile?

"The people in the company and the family that was built"

Do you have any tips for others interviewing with this company?

"be honest and know what you are getting in too"

What don't you like about working at T-Mobile?

"not sure the direction of the company at this point or next year"

What suggestions do you have for management?

"do your part and trust in the team you have"

What do you like about working at T-Mobile?

"Seeing new devices and getting to use latest tech. It also has decent benefits and great perks."

Do you have any tips for others interviewing with this company?

"Look at a different carrier first. Don't expect flexibility or great pay; commission seems to be changing for the worse every year"

What don't you like about working at T-Mobile?

"The customer base is awful. Management is constantly late with scheduling and getting back to you with important concerns. Employees are viewed as replaceable instead of valuable"

What suggestions do you have for management?

"Have a plan and goal in place. Company doesn't seem to have any direction. Different sales channels need to be more in sync."

What do you like about working at T-Mobile?

"the pay and the benfits that include free phones after 5 years and very low MRC"

Do you have any tips for others interviewing with this company?

"if you are looking at trying to move up dont its a place that you need to know the right people to go anywhere"

What don't you like about working at T-Mobile?

"higher management will not give you any clear direction to what focus to work on. if one store is doing great they are not punished for not following company guidelines, pay favors. not what you kno but who you know"

What suggestions do you have for management?

"focus on the front line and customer service they are the main line to customers. network would be the second thing"

What do you like about working at T-Mobile?

"Freedom to work on my own ideas and visibility to many areas of the business"

Do you have any tips for others interviewing with this company?

"Make sure you get into a team that generates ideas for the business, not just a cog in the machine."

What don't you like about working at T-Mobile?

"It seems difficult to advance within your department or team. Easier to get a promotion if you move around."

What suggestions do you have for management?

"Focus on improving the number one reason why Verizon is the best: coverage"

"My experience was decent. There was a good work environment and good attitudes."

What do you like about working at T-Mobile?

"One reason I liked my last job was there was a good work environment."

What don't you like about working at T-Mobile?

"The reason I most dislike my last few steady jobs are that I was laid off from each of them."

What suggestions do you have for management?

"To provide me with the training that I will need to exceed expectations."

"The best place that I have ever worked."

What do you like about working at T-Mobile?

"good pay for the work you do and good for moving up in the company"

Do you have any tips for others interviewing with this company?

"be strong one way or the other, don't be on the fence about your opinions."

What don't you like about working at T-Mobile?

"sometimes they have goals that are out of reach sometimes."

What suggestions do you have for management?

"to have more suggestions from the employees and implement them"

"My experience at T-Mobile has been a pleasant one."

What do you like about working at T-Mobile?

"The culture of the company was known for their ability to promote from within. In the past they have always asked for our feedback on certain issues"

Do you have any tips for others interviewing with this company?

"Do your research on T-Mobile and its parent company Deuscthe Telekom. There is a tremendous amount of information about software, technology, and the wireless industry."

What don't you like about working at T-Mobile?

"T-Mobile has been the last to market with many important tools necessary for success and thus hindering the ability to gain market share."

What suggestions do you have for management?

"Be competitive with the tools and resources you give the sales teams. The industry is very competitive and without the proper tools its hard to stay successful."

What do you like about working at T-Mobile?

"I enjoyed the interaction with the customers on the phone"

Do you have any tips for others interviewing with this company?

"Know what you are getting into before taking the position"

What don't you like about working at T-Mobile?

"The way things were always changing and never understood why"

What suggestions do you have for management?

"Treat the employees aspeople not as some number in a book"

"Exciting and busy"

What do you like about working at T-Mobile?

"I got to travel to the Philippines, Guatemala and influence different people."

Do you have any tips for others interviewing with this company?

"Ask about working in a call center and opportunities for growth."

What don't you like about working at T-Mobile?

"It was a call center so the call center environment,"

What suggestions do you have for management?

"Value your teams opinions and ideas more. They may add a lot of value."

"My experience is a good one with tmobile. the pay is great."

What do you like about working at T-Mobile?

"I love the way the company treats us. We have great benefits and pay is very good"

Do you have any tips for others interviewing with this company?

"Be your self they are looking for people that are good with people"

What don't you like about working at T-Mobile?

"I dont like having to deal with customer that are mad and are not willing to listen"

What suggestions do you have for management?

"Keep up the great work with the way they treat their employees"

"6 years as a Resource planning Manager for the Fort Lauderdale Call Center."

What do you like about working at T-Mobile?

"The opportunity to implement my ideas to create a better department"

Do you have any tips for others interviewing with this company?

"be honest! and be yourself. Ensure that you also have people skills."

What don't you like about working at T-Mobile?

"Company was great. New vision changed the quality of customer service to sales. Great idea, but we shouldn't have lost the essence of a good service."

What suggestions do you have for management?

"Teach them, guide them, and let them do their job... But be there to ensure it gets done."