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T-Mobile Employee Reviews for Customer Care Representative

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Customer Care Representatives at T-Mobile give their company a 4.0 out of 5.0, while the average rating for T-Mobile is 3.9, making them 3% happier than every other employee at T-Mobile and 11% happier than every other Customer Care Representative on CareerBliss - the happiest Customer Care Representatives work for JPMorgan.

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4.0
Average Rating
(based on 1 Customer Care Representative Review Rating)
Customer Care Representative
in Fort Lauderdale, FL

"Good experience, learn how to handle customers even when thry are very upset"

What do you like about working at T-Mobile?

"Good Experience, learning new systems, handle customers. Able to get bonuses"

Do you have any tips for others interviewing with this company?

"Be open to give opportunities to learn and grow, even if future employee doesn't have experience"

What don't you like about working at T-Mobile?

"Schedule, We have to change schedules every 6 months, to much pressure"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Care Representative
in Kansas City, KS

"Good Job but not in my line of career"

What do you like about working at T-Mobile?

"I liked the benefits package and the professional growth which depended greatly on performance. So if you worked well and was on time and reliable, all these qualities, you could advance to senior customer care and on to management"

What don't you like about working at T-Mobile?

"It was not in my line of career. I studied to be in accounting and I want to pursue this line as my strength."

What suggestions do you have for management?

"Be more flexible in career change and balance with work and family life."

Customer Care Representative

"NOT OPEN TO PERSONAL LIFE"

What do you like about working at T-Mobile?

"INTERACTING WITH CUSTOMERS"

Do you have any tips for others interviewing with this company?

"NO WHAT YOU ARE GETTING INTO"

What don't you like about working at T-Mobile?

"NO POSITIVE FEEDBACK"

What suggestions do you have for management?

"GIVE POSITIVE AND NEGATIVE FEEDBACK"

Average T-Mobile Attributes by Customer Care Representative

Company Culture
4
Growth Opportunities
4
People You Work With
4
Person You Work For
4
Rewards You Receive
4
Support You Get
4
Way You Work
4
Work Setting
4
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