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232 Customer Service Agent Reviews

Customer Service Agents give their job an average rating of 3.5 out of 5.0. The Customer Service Agents happiest with their jobs are employed by Capital One with an average rating of 5.0 while the Customer Service Agents least happy with their jobs work for Express Medical Transporters with an average rating of 1.0.

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"I love talking to the customers about how their property turned out. We get the occasional unsatisfied customer, however there are more happy than not. It makes my job worth it!!"
Posted 10 years ago in Lenexa, KS
Customer Service Agent at Epiq
in Phoenix, AZ

"I am very experienced CSA Over 200 years. I love working with people and helping people resolve issues and problems. I am a very good person and I put my self in the customers place and I show empathy to the customers."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Service Agent at Sundberg America
in Chicago, IL

"The company is popular so expect a lot of customers. But this also means that you have job security which is more important to me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Agent at Express Medical Transporters
in Saint Louis, MO

"Nothing, It was the most horrible experience I have ever had. What I hated Everything. I had only negative experiences here. AVOID!"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5

Customer Service Agent Career Rating Comparison

3.5
All Customer Service Agents
5.0 Highest Rated Customer Service Agents is at Capital One (1)
1.0 Lowest Rated Customer Service Agents is at Express Medical Transporters (8)
Customer Service Agent at Priority Physicians
in Algonquin, IL

"They had a good mission and vision, but too bad the leaders don't live by them."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Customer Service Agent at MAMAC Systems
in Chanhassen, MN

"I loved working for Mamac because of the people that I interact with every day, but I definitely think change is needed in order for them to move forward and for their employees to stay longer."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Customer Service Agent at Maxxima
in Hauppauge, NY

"The fact that I get to help people make the right decision or solve problems is very fulfilling."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Agent at Alorica
in San Antonio, TX

"I love to go above and beyond to assist my customers in what ever they may need assistance in."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 1 / 5
Customer Service Agent at American Airlines
in Arlington, VA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Agent at Apria Healthcare
in Jackson, TN

"They are all good to me. we really helped each other"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Service Agent at Apria Healthcare
in Jackson, TN

"I love being here, answering all questions of the customer."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Service Agent at Apria Healthcare
in Jackson, TN

"They are all good to me. Very nice team."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Agent at Sykes
in Colorado Springs, CO
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Agent at Arise Virtual Solutions
in Athens, GA
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Agent at Emser Tile
in Louisville, KY
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Agent at IKEA
in Vaughan, ON
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
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