Customer Service Agents at Capital One give their company a 5.0 out of 5.0, while the average rating for Capital One is 4.2, making them 17% happier than every other employee at Capital One and 35% happier than every other Customer Service Agent on CareerBliss - the happiest Customer Service Agents work for Capital One.
"Capital One is a great environment and a good place for growth."
What do you like about working at Capital One?
"I like the opportunities that arise from just being on the phones."
Do you have any tips for others interviewing with this company?
"Be positive and be willing to help others. Treat the customers right."
What don't you like about working at Capital One?
"I don't like the hours at Capital One, or how some teams are allowed to be off the phones more than others."
What suggestions do you have for management?
"Explain the QA process more. Tell your workers what they need to do."
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