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232 Customer Service Agent Reviews

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"I love talking to the customers about how their property turned out. We get the occasional unsatisfied customer, however there are more happy than not. It makes my job worth it!!"
Posted 10 years ago in Lenexa, KS
Customer Service Agent at Christmas Tree Shops
in Indianapolis, IN

Please give us a one liner to describe this review.

"They hired people without any hours to give."

What do you like about working at Christmas Tree Shops?

"I enjoyed the people who worked there."

Do you have any tips for others interviewing with this company?

"Yes be sure you still apply to other establishments."

What don't you like about working at Christmas Tree Shops?

"After training, I never recieved any hours."

What suggestions do you have for management?

"Do not hire people if you have no hours to give."

Customer Service Agent at United States Navy

Please give us a one liner to describe this review.

"US Navy is a good career move."

Customer Service Agent at Delta Air Lines

Please give us a one liner to describe this review.

"As an airline employee for this company, they don't care."

Do you have any tips for others interviewing with this company?

"Well, over the years they have done better since I've been gone."

What suggestions do you have for management?

"They need some work on team playing."

Customer Service Agent at Qwest
in Boise, ID

Please give us a one liner to describe this review.

"Great opportunity to grow into a sales position."

What do you like about working at Qwest?

"The job at Qwest allows me to interact with a great variety of customers while working to either save them money on their services or provide them with good deals."

Customer Service Agent at Globe Aviation Services

Please give us a one liner to describe this review.

"very good to describe my personel work history"

What do you like about working at Globe Aviation Services?

"Customer sevices/working in the computer filing entrys for lost baggages"

Do you have any tips for others interviewing with this company?

"be yourself"

What don't you like about working at Globe Aviation Services?

"no room for growth in the computer field"

Customer Service Agent at American Airlines

What do you like about working at American Airlines?

"I was able to assist people with their needs. Ticketing, baggage, and even hotel reservations when misconnected. Making someone's hard and miserable day a better day."

Do you have any tips for others interviewing with this company?

"Just be yourself. Either you like to do customer service or you don't. Don't just go in for the flight benefits, cause you do not get much time off to enjoy them."

What don't you like about working at American Airlines?

"I did not like that we had to BID for our schedule every 3 months. I am very flexible but I guess it's only fair, that way everyone would get a weekend off."

What suggestions do you have for management?

"I think if management would of had its doors open more often and interact with their staff they would be able to relate to the issues - when there were issues."

Customer Service Agent at Boston Communications Group
in Waltham, MA

Please give us a one liner to describe this review.

"The company was pretty good place to work, people were nice."

What do you like about working at Boston Communications Group?

"Good people"

Do you have any tips for others interviewing with this company?

"I'm not sure if it's still around."

What don't you like about working at Boston Communications Group?

"I worked nights so the driver could be tiresome."

What suggestions do you have for management?

"The change over was frequent."

Customer Service Agent at AT&T
in Fairburn, GA

What do you like about working at AT&T?

"Nothing, except some of my co workers. I know jobs are scarce but I would never go back to work at AT&T. It was the worst job experience I have ever had in my life with an employer. I have worked for some great companies and AT&T was the absolute worst."

Do you have any tips for others interviewing with this company?

"Run away as fast has you can. Trust me, you'll wish you would have after a week. I thought it was a good co. to work for too, until I worked there... I hate to say I told you so... you were warned!"

What don't you like about working at AT&T?

"AT&T is not a good place to work if you have a life or family. AT&T is not flexible with its employees. I felt like a slave. AT&T is always changing job policies for employees, making the job harder than it should be. AT&T union is a joke. All AT&T employees are stressed out to the max and AT&T does not care how hard you work. They find fault in everything you do, you never hear when you're doing good. What I remember is turning around in my cubical and seeing my coworker so stressed out tears were running down her face. A lot of people just quit or walked off the job when I was there."

What suggestions do you have for management?

"Treat people like humans not slaves, be more flexible with your employees, you want your employees to be flexible. Hire people who are manager and people qualified. Don't put people in management positions because they're your friends. It's not right, it's favoritism. Those of us who have college educations and work hard to be in management did not stand a chance. I never seen anything like it before in my life. One hot mess."

Customer Service Agent at Sears

What do you like about working at Sears?

"I liked the customers at Sears."

Do you have any tips for others interviewing with this company?

"Be humble."

What don't you like about working at Sears?

"There was nothing I didn't like."

Customer Service Agent at TelVista
in Fort Worth, TX

Please give us a one liner to describe this review.

"Good questions long in coming"

What do you like about working at TelVista?

"I did not get fired when I missed alot of work when my son had a double lung transplant."

Do you have any tips for others interviewing with this company?

"Do not expect too much."

What don't you like about working at TelVista?

"Minorities were in charge and were allowed to fabor thier own."

What suggestions do you have for management?

"Get a closer look at what goes on by putting in plain clothes reps."

Customer Service Agent at CVS

What do you like about working at CVS?

"It was a good experience to learn how to help people and become a people person."

What don't you like about working at CVS?

"The pay was low, but nothing too bad."

Customer Service Agent at Airtran Airways
in Pensacola, FL

Please give us a one liner to describe this review.

"This review of AirTran Airways Inc is"

What do you like about working at Airtran Airways?

"Every shift presents an opportunity to help someone."

Do you have any tips for others interviewing with this company?

"Be positive and confident."

What don't you like about working at Airtran Airways?

"The seniority system does in some cases does not reward hard work and initiative."

What suggestions do you have for management?

"AirTran is doing well. More western routes would enhance growth."

Customer Service Agent at Delta Air Lines

Please give us a one liner to describe this review.

"Not bad, but every place has their issues."

What do you like about working at Delta Air Lines?

"I enjoyed the interaction with the passengers and the flying benefits."

Do you have any tips for others interviewing with this company?

"Be patient, and try not to get frustrated!"

What don't you like about working at Delta Air Lines?

"The unprofessional supervisors, and lack of information that was given to the staff."

What suggestions do you have for management?

"Treat your staff members with the respect in which they deserve."

Customer Service Agent at Transcom

Please give us a one liner to describe this review.

"This was a work at home CS position. It was something I did to make ends meet"

What do you like about working at Transcom?

"Working from home"

Do you have any tips for others interviewing with this company?

"This is something that just because you work from home you cannot take it lightly"

What don't you like about working at Transcom?

"Not enough hours offered to work"

What suggestions do you have for management?

"None really I understand that sometimes if you have alot of part time workers with not benefits it is more cost effective for the company"

Customer Service Agent at Monster.com
in Florence, SC

Please give us a one liner to describe this review.

"best job"

What do you like about working at Monster.com?

"very good enviroment"

What don't you like about working at Monster.com?

"that I dont work there anymore"

What suggestions do you have for management?

"stick to your word"

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