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232 Customer Service Agent Reviews

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"I love talking to the customers about how their property turned out. We get the occasional unsatisfied customer, however there are more happy than not. It makes my job worth it!!"
Posted 10 years ago in Lenexa, KS
Customer Service Agent at Convergys

What do you like about working at Convergys?

"Advanced performance monitoring system allowed me to gauge my performance and compare with other workers in facility. Good awards program. Unable to place monetary value on awards."

What don't you like about working at Convergys?

"Placed in area with many drug addicts. Constantly having to cover for people getting fired or not showing up to work due to drugs."

Customer Service Agent at Delta Air Lines

What do you like about working at Delta Air Lines?

"Meeting new people from different places at the airport, the work environment and my job."

Do you have any tips for others interviewing with this company?

"Be yourself and relax."

What don't you like about working at Delta Air Lines?

"When there is a bad weather and passengers struggle to get to their destination."

Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.7 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Customer Service Agent at FedEx
Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 5 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 4.1 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Customer Service Agent at Paul Muench Company

Please give us a one liner to describe this review.

"I probably wouldn't go back if given the opportunity to do so. They are about to close doors."

Customer Service Agent at Kaiser Permanente
Person You Work For 4.4 / 5 People You Work With 4.3 / 5 Work Setting 4.6 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 3.2 / 5
Company Culture 2.7 / 5 Way You Work 4.5 / 5
Customer Service Agent at Convergys
in Las Cruces, NM

What do you like about working at Convergys?

"The atmosphere is electric and very upbeat with many different personalities and cultures that get along."

Do you have any tips for others interviewing with this company?

"You should check in with more than a few colleagues and Team Leads regarding information."

What don't you like about working at Convergys?

"The misinformation received through our web portal and from our Team Lead lead to angry customers."

Customer Service Agent at HMSHost

What do you like about working at HMSHost?

"I liked that I meet a lot of different kinds of people each and every day."

Customer Service Agent at BAX Global

What do you like about working at BAX Global?

"I enjoyed working closely with my own customers to provide solutions that worked for them."

Customer Service Agent at Harte-Hanks

Please give us a one liner to describe this review.

"THis is temporary job dispatching incoming calls to customer service agents in a call center."

What do you like about working at Harte-Hanks?

"There are some really good people at Harte-Hanks who work hard and work well together."

What don't you like about working at Harte-Hanks?

"The company is not very secure place to work....the contracts they support come and go with little notice."

Customer Service Agent at Color Me Mine

What don't you like about working at Color Me Mine?

"I have nothing bad to say about with the company, but it wasn't for me"

What suggestions do you have for management?

"Possibly have the employees be more informative about the experience (i.e. the paints and materials)"

Customer Service Agent at T-Mobile

Please give us a one liner to describe this review.

"High stress with only money as a reward for hard work."

Customer Service Agent at American Society of Mechanical Engineers
in Fairfield, NJ

Please give us a one liner to describe this review.

"Gotta move on"

What do you like about working at American Society of Mechanical Engineers?

"Communication with very smart membership base"

Do you have any tips for others interviewing with this company?

"If you like to be on Auto Pilot and like Customer Service than go for it"

What don't you like about working at American Society of Mechanical Engineers?

"Too many cliques"

What suggestions do you have for management?

"Show some intestinal fortitude"

Customer Service Agent at Harvest Productions

Please give us a one liner to describe this review.

"Fun and exciting"

What do you like about working at Harvest Productions?

"My co-workers, management, overall entire staff. A friendly fun enviroment and was exciting everyday. New people to meet and greet. Overall loved the industry and the perks of the job."

Do you have any tips for others interviewing with this company?

"Be lively, talkative, outgoing and smile a LOT!!"

What don't you like about working at Harvest Productions?

"Honestly absolutly nothing!"

What suggestions do you have for management?

"To hold a meeting within each department to discuss new products and/or future products. Also to have a small 'hands on' test for each employee to get a better understanding of the product."

Customer Service Agent at Xpress Shuttles

Please give us a one liner to describe this review.

"They will try to pay you a little as possible and work you as hard as they can."

What do you like about working at Xpress Shuttles?

"I got to work with customers and drivers."

Do you have any tips for others interviewing with this company?

"Do as I did only if you really need to get a job accept the job offer then wait for the better job offer to come along."

What don't you like about working at Xpress Shuttles?

"My schedule was never quite as agreed upon during initial interview."

What suggestions do you have for management?

"Management and the boss need to be on the same page."

Customer Service Agent at Hallmark Aviation Services
in Los Angeles, CA

Please give us a one liner to describe this review.

"It was a good job for the first job."

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