232 Customer Service Agent Reviews
Submit a ReviewPlease give us a one liner to describe this review.
"If they mention opening another call center, expect your job to change."
What do you like about working at FedEx?
"I liked the discounts, there were one or two perks, but there were many downsides for this same reason."
Do you have any tips for others interviewing with this company?
"Make sure that you get 100% with this company."
What don't you like about working at FedEx?
"Strict."
What suggestions do you have for management?
"Keep up the hard work."
Please give us a one liner to describe this review.
"Exquisite application with room to grow."
What do you like about working at Newegg.com?
"I like the flexibility for students such as myself and the ability to grow educationally and personally."
Do you have any tips for others interviewing with this company?
"Customer Service experience is a must and if is completely different dealing with a customer, I truly believe the customers come first, no matter what."
What don't you like about working at Newegg.com?
"Management material is not quite up to par with expectations."
What suggestions do you have for management?
"Improve on protocol and handling of issues with workers."
What do you like about working at BBVA Compass?
"Flexible Hours"
Do you have any tips for others interviewing with this company?
"Always have patience."
What don't you like about working at BBVA Compass?
"Irate Customers"
What do you like about working at WaMu?
"It was a good working atmosphere."
What don't you like about working at WaMu?
"The policies for career advancement."
What suggestions do you have for management?
"Be more flexible with your employees."
Please give us a one liner to describe this review.
"Challenging."
Please give us a one liner to describe this review.
"A great entry level position."
What do you like about working at Affiliated Computer Services?
"It was comfortable environment and the supervisors were helpful."
Do you have any tips for others interviewing with this company?
"Just keep smiling."
What don't you like about working at Affiliated Computer Services?
"The opportunity for growth wasn't great."
What suggestions do you have for management?
"Promote within the company before outsourcing."
Please give us a one liner to describe this review.
"accurate"
What do you like about working at Associated Recovery Systems?
"I like working in a fast paced team environment"
Do you have any tips for others interviewing with this company?
"I would recommend that your are very informed on your required job duties."
What don't you like about working at Associated Recovery Systems?
"there was not any room for growth as an employee"
What suggestions do you have for management?
"I would build better programs so that employees can have constant information to give consumers, also I would better motivate my staff as a manager."
Please give us a one liner to describe this review.
"Great place to work, but seasonal opportunity."
What do you like about working at Air Canada?
"Opportunity to exercise exceptional people person skills"
Do you have any tips for others interviewing with this company?
"Great company and benefits"
What don't you like about working at Air Canada?
"Layoff possibilities"
Please give us a one liner to describe this review.
"Their training was the best."
What do you like about working at Qwest?
"I enjoyed helping customers to get their problems solved and building relationships that led to sales."
Do you have any tips for others interviewing with this company?
"Be nice. Learn your basic telephone and customer service techniques. Know the products you will be selling."
What don't you like about working at Qwest?
"Their inflexibility to one's personal life. The pressure they laid on you to do better even when you were doing very well."
What suggestions do you have for management?
"Management needed to take a more active role with their teams by taking escalations, being more accessible to help out, and by laying down more severe punishment for those with poor customer service skills."
Please give us a one liner to describe this review.
"This was my re-entry to the workforce after raising my children."
What do you like about working at Budget Rent-A-Car?
"Talking to customers, driving the new cars, working independently."
Do you have any tips for others interviewing with this company?
"Try not to get stuck at the airport!! It is cold in the winter!"
What don't you like about working at Budget Rent-A-Car?
"Low pay, no benefits."
What suggestions do you have for management?
"Better pay and more communication about changes within the company."
Please give us a one liner to describe this review.
"Job security was not available."
What do you like about working at Hewitt Associates?
"the pay check"
What don't you like about working at Hewitt Associates?
"the constant complaining from co-workers and the lack of communication from management."
What suggestions do you have for management?
"learn to tell the employees what you want."
Please give us a one liner to describe this review.
"A great stepping stone into the airline industry!"
What don't you like about working at American Airlines?
"Everything was handled by seniority, so it was tough with only four years in."
What suggestions do you have for management?
"Have more fun with the team, get them excited."
What do you like about working at Foot Locker?
"Fun, excitment"
Do you have any tips for others interviewing with this company?
"be prepared to indulge your life into footlockerf"
What don't you like about working at Foot Locker?
"hours, not open to anything else"
What suggestions do you have for management?
"be open minded to all things"
Please give us a one liner to describe this review.
"The company needs to reevaluate customer service and employee treatment"
What do you like about working at Brown Jordan International?
"meeting new people and helping customers with their needs"
What don't you like about working at Brown Jordan International?
"management had favoritisms, HR manager also played favoritisms"
What suggestions do you have for management?
"they need to look at other companies to benchmark customer service and employee benefits and strategies toward a more effective and efficient management including HR."
Please give us a one liner to describe this review.
"RCN Great place to be."
What do you like about working at RCN Corp.?
"My team"
Do you have any tips for others interviewing with this company?
"Be open."
What don't you like about working at RCN Corp.?
"outages"
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