232 Customer Service Agent Reviews
Submit a ReviewPlease give us a one liner to describe this review.
"The people I worked with were helpful, understanding, and easy to work with."
What do you like about working at Teleperformance?
"I liked the people I worked with. And the atmosphere it provided."
Do you have any tips for others interviewing with this company?
"If you like dealing with irate customers then this would be a great choice for you."
What don't you like about working at Teleperformance?
"I did not like the job that I was assigned to do."
What suggestions do you have for management?
"I would suggest that management provides more non-monetary benefits for the employees."
What do you like about working at TeleTech?
"I liked the friends I made while working at Teletech."
Do you have any tips for others interviewing with this company?
"Remember, you will be a nobody. The customers won't treat you like a human being, the company looks at you as just another faceless drone, and if you want to advance you had either marry into the local bosses family or find a way to blackmail someone who can promote you."
What don't you like about working at TeleTech?
"The middle management were extremely inefficient. They would spend hours in meetings, fail to pass along any important information to the floor supervisors, and attempt to control the way employees expressed themselves on company property. The equipment was mostly adequate, except for the servers. Not enough processing power, programming on par with Windows 95, frequent lag and crashes, and irreparable programming for various products offered by the client to their customers."
What suggestions do you have for management?
"I would improve the quality of the work environment by making sure regular cleaning and maintenance were completed for the ventilation equipment and duct work. I would make sure each building exceeded the minimum requirements for all fire codes. While making these improvements, I would ensure that there were at least two IT specialists for each client. This would limit downtime and increase the rate at which needed upgrades could be completed"
Please give us a one liner to describe this review.
"I had a good experience. I wish I was still there."
What do you like about working at DHL Express?
"everything was nice about DHL. I enjoyed working with all of my co workers from the delivery drivers to upper management."
What don't you like about working at DHL Express?
"They laid us off. Many more were laid off around America."
What suggestions do you have for management?
"Try to work out all negative issues and keep the employees informed."
What do you like about working at FSV Payment Systems?
"I learned allot about working with the debit card companies."
Do you have any tips for others interviewing with this company?
"You must have a very thick skin and be able to perform on the phone and work hard."
What don't you like about working at FSV Payment Systems?
"I hated being cursed out by the general public, but it was part of the job."
What suggestions do you have for management?
"I have nothing to mention about this as the company was ok."
What do you like about working at Harte-Hanks?
"I love helping people, abd assuring their satisfaction with my professional attitude, and great work ethic."
Do you have any tips for others interviewing with this company?
"I you have a poor work ethic do not apply. You must be ready, willing and able to help customers, and be willing to solve their technical issues."
What don't you like about working at Harte-Hanks?
"Can not move up, no real room to grow. Ridged work environment, High turn over rate...."
What suggestions do you have for management?
"Find a real incentive for keeping and retaining employees rather than loosing them."
Please give us a one liner to describe this review.
"A fast paced work enviroment."
What do you like about working at Matrix Aviation?
"The opportunity to receive travel benefits and work one on one with guests."
Do you have any tips for others interviewing with this company?
"Listen carefully, represent yourself professionally and groomed in appearance and smile."
What don't you like about working at Matrix Aviation?
"There is not any opportunity for growth or a raise in salary."
What suggestions do you have for management?
"It is difficult to approach the management about a concern or problem at work because they are intimidating."
Please give us a one liner to describe this review.
"a very high paced and exciting working environment"
What do you like about working at MBJ Airports?
"the opportunities of meeting international guests and ambassadors from foreign countries."
Do you have any tips for others interviewing with this company?
"it is a really nice environment to work in where one's people-skills will be tested."
What don't you like about working at MBJ Airports?
"not enough room for advancement into managerial positions for younger employees."
What suggestions do you have for management?
"the need to incorporate more employees advancement opportunities into the job realm."
What do you like about working at Teleperformance?
"The location, enviorment, Schedule,equipment , was a good company for just pay bills that is what you can expect from Telepeformance ASD"
Do you have any tips for others interviewing with this company?
"I will stay away from Call Centers very very unstables job no job security"
What don't you like about working at Teleperformance?
"The like to fired people even the one that make good % of score management like to and tend to always blame you even when mgmt approve the action"
What suggestions do you have for management?
"management change rule of how always blame the employess even when is their fault"
Please give us a one liner to describe this review.
"The company was ok, but I contracted with them for a long time."
What do you like about working at Morley Cos?
"I enjoy the challenging work. Most of the people working their have been with the contract since the Flint Days so a very close knit team. Overall good people for the most part."
Do you have any tips for others interviewing with this company?
"The interview process is fairly simple and basic. Be prepared and answer the questions honestly."
What don't you like about working at Morley Cos?
"The company is very greedy and cheap. I have been with the company 3 years and have received a .5 cent raise (and this is recent). My first 2 years they did not offer a raise to anyone."
What suggestions do you have for management?
"Team leaders are essentially baby sitters. Be more proactive for your team."
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