Comcast Employee Job Reviews in the United States

What do you like about working at Comcast?

"I liked problem solving and feeling like I really helped my customers resolve their issues."

Do you have any tips for others interviewing with this company?

"Take your stats serious from the moment you walk in the door. If you don't let wanting to do the best job you can get in the way, you can hit your stats with no problem."

What don't you like about working at Comcast?

"The work itself was not the problem. Nor was the customer base, although it did present a major challenge. The biggest issue for me was the unrealistic statistics that they wanted us to adhere to PLUS sale products that we were getting paid less to promote than the sales department."

What suggestions do you have for management?

"I would think less about how to get more of the billions of dollars into the door and TRULY put the customer first by allowing simple things like letting them downgrade services if they state a financial need rather than trying to sell them something that adds value."

"good experience working the front line"

What do you like about working at Comcast?

"dealing with the customers and seeing how happy they were when their issues were resolved"

Do you have any tips for others interviewing with this company?

"be yourself having a friendly personality helps because it delivers over to the customers"

What don't you like about working at Comcast?

"the fact that the kept changing our bonus structure every few months"

What suggestions do you have for management?

"weed out all the managers who does not have a clue as to what to do and put people who can do the job correctly"

"My experience overall with Comcast was great"

What do you like about working at Comcast?

"The great benefits and work autonomy. I enjoyed having lots of opportunity to be innovative in my approach to prospecting and closing sales in a defined territory."

Do you have any tips for others interviewing with this company?

"Simply understand that like most companies their size Comcast has ongoing challenges fulfilling their mission and purpose in the marketplace and that to be successful as a sales executive, one needs to understand that you simply won't be able to meet all your clients' expectations and that for some, you will have to let go. As long as you can say with integrity you did your job the best you know how, then at the end, that is all that really matters. As a sales account executive, you must be willing to push past obstacles internally and externally to do whatever it takes to keep your clients reasonably satisfied and if you do not have such tenacity and patience, this is not the job for you."

What don't you like about working at Comcast?

"The unresolved conflicts between leaders and department heads within the Company and how that directly impacted the customer experience.. Because the sales process involved several departments to deliver the products and services I was selling, I often found myself unable to resolve customer problems because the communication and problem solving I was supposed to be in charge of was limited in my actual ability to execute and deliver to the customer. I found myself at times unable to deliver to my customer what I was promising them because of the failures of billing and installation and maintenance. It was frustrating at times trying to get everyone, including managment on the same page.."

What suggestions do you have for management?

"Do a better job resolving conflict and allowing for creative problem solving and thinking outside the box when it comes to delivering an exceptional customer experience. Unfortunately the work culture on a local level in the Richmond market resisted change and creativity in the name of convenience and status quo and often it was our customers who suffered the consequences."

What do you like about working at Comcast?

"My professional opinion matters and I have made a difference to the bottom line."

Do you have any tips for others interviewing with this company?

"Stick to exactly what they are looking for during your interview."

What don't you like about working at Comcast?

"Some people have gotten credit for things they did not do."

What suggestions do you have for management?

"Continue to reward your star performers and let them voice their ideas."

"My overall experience has been awesome"

What do you like about working at Comcast?

"Benefits and all of the opportunities I have received since working here."

Do you have any tips for others interviewing with this company?

"Be essertive but not pushy. Be eager but not needy."

What don't you like about working at Comcast?

"The hours are difficult on my family. I feel I have gone as far as I can go here without relocation."

What suggestions do you have for management?

"I think the management team here is great. I feel they do the best they can with what room they have"

What do you like about working at Comcast?

"The benefits are pretty good as well as the team I currently work with."

Do you have any tips for others interviewing with this company?

"Prepare to do your best with what you have to help your customers."

What don't you like about working at Comcast?

"Certain processes can cause the customers we support to wait."

What suggestions do you have for management?

"I would say to increase customer service to complete tasks more effectively."

"Communications Technology"

What do you like about working at Comcast?

"Great Environment, fun and faced paced to work in. Excellent benefits."

Do you have any tips for others interviewing with this company?

"Great job, great place to work, but company culture sucks!"

What don't you like about working at Comcast?

"Few opportunities for advancement, company culture could be much better."

What suggestions do you have for management?

"Hire more internal applicants, if they are lacking in skills then train them. Hire for attitude not skills."

What do you like about working at Comcast?

"Flex time and great learning opps and cordial atmosphere presence."

What don't you like about working at Comcast?

"Change Process comes too slow; sometimes it impacts the work flow."

What suggestions do you have for management?

"Expedite action on Change Management; it must be viewed as catalyst."

"Employee relations, recruiting, benefits, partnering and strategic managment."

What do you like about working at Comcast?

"I like the experience with various issues within human resources."

Do you have any tips for others interviewing with this company?

"Candidates must be open for rapid changes that are unpredictable."

What don't you like about working at Comcast?

"The lack of structure with management causes issues for effectively managing employees."

What suggestions do you have for management?

"Learn the importance of being consistent with policies and procedures and the importance of displaying leadership."

"Good learning experience for cold door sales. Great benefits and awesome people."

What do you like about working at Comcast?

"Working with and helping the customers. The benefits are very good."

Do you have any tips for others interviewing with this company?

"Be confident and close close close. Sales is a mindset game and you need to be on your A game to get hired."

What don't you like about working at Comcast?

"Micro Managed, other departments can get in the way of a satisfied customer."

What suggestions do you have for management?

"Listen to your sales people. These people for the most part are very smart and ambitious. You'll chase the stars away with micro management."

"Fast paced environment, plenty of growing pains, quota driven."

What do you like about working at Comcast?

"Ability to manage clients within a territory and continuous sales training."

Do you have any tips for others interviewing with this company?

"Very cutthroat sales environment; anyone interested in working with Comcast must understand that they will have to dedicate more than 8 hours per day."

What don't you like about working at Comcast?

"Very difficult to manage other account executives from selling outside of their designated territories."

What suggestions do you have for management?

"Manage territories by strict rules in order to accommodate account executive expectations."

What do you like about working at Comcast?

"Large, stable, growing, hi-end, hi-tech, profitable, advanced, customer-faced, reputable company"

Do you have any tips for others interviewing with this company?

"Be proactive, professionally aggressive, and precisely correct in using technical terminology."

What don't you like about working at Comcast?

"Low flexibility in terms of making independent decisions and in choosing career path."

What suggestions do you have for management?

"To have a variety of open internal and external projects."

"Comcast has a very nice work environment."

"I have had an outstanding experience working for Comcast for the last 13 years."

What do you like about working at Comcast?

"The culture here is warm and friendly and the people that I work with are like family to me. I have had a number of personal experiences and growth that have made me the dynamic person and manage that I am today. I have taken advantage of the great perks and benefits like tuition reimbursment."

Do you have any tips for others interviewing with this company?

"To come to the interview prepared, bring lots of energy and sell your brand."

What don't you like about working at Comcast?

"I have absolutely no complaints about working for the company."

What suggestions do you have for management?

"Create a career advisor or counseling program for the employees to help them become more successful in their career endeavors."