Working at Comcast in Jackson, MS: 3 Employee Job Reviews by Real Employee working in Jackson, MS Area
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On average, employees in Jackson, MS at Comcast give their company a 3.4 rating out of 5.0 based on 3, whereas overall Average Rating of Comcast is 3.9 out of 5.0 based on 934 Comcast Review Ratings. The happiest Comcast employees in Jackson, MS are Help Desk Support Analysts submitting an average rating of 4.5 and Anonymous Employees with a rating of 3.8.
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Working at Comcast in Jackson, MS: 3 Employee Reviews
"The company has adopted a very harassing attitude towards Reps. Every day they come up with a new way to loser your job. If you actually try to HELP a customer , you get penalized. The concept is if you can''t solve the problem in 3 or 4 minutes , transfer the cust to another dept. I come from and environment designed on ONE CALL RESOLUTION, I find I cannot continue as I am required."
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"I have worked with Comcast for 8 years and enjoyed my time with them. I was sorry to go but I feel that a change is needed for me to better support my family. I recommend Comcast to anyone that wants to be in that corporate environment. With Comcast being a nation wide company there is always a lot of red tape to go through in order to implement new ideas. But they strive to change with the times."
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