On average, employees in Newark, DE at Comcast give their company a 3.0 rating out of 5.0 based on 4, whereas overall Average Rating of Comcast is 3.9 out of 5.0 based on 934 Comcast Review Ratings. The happiest Comcast employees in Newark, DE are Senior Help Desk Managers submitting an average rating of 5.0 and Customer Account Executives with a rating of 3.7.
"I worked for Comcast 3 years 11 months as a technical support phone representative. The co-workers and direct supervisors were very helpful and cooperative. However expectations set on representatives by upper management were unrealistic and unobtainable by the average employee."
"I have had an outstanding experience working for Comcast for the last 13 years."
What do you like about working at Comcast?
"The culture here is warm and friendly and the people that I work with are like family to me. I have had a number of personal experiences and growth that have made me the dynamic person and manage that I am today. I have taken advantage of the great perks and benefits like tuition reimbursment."
Do you have any tips for others interviewing with this company?
"To come to the interview prepared, bring lots of energy and sell your brand."
What don't you like about working at Comcast?
"I have absolutely no complaints about working for the company."
What suggestions do you have for management?
"Create a career advisor or counseling program for the employees to help them become more successful in their career endeavors."
"good environment for those who enjoy high stress"
What do you like about working at Comcast?
"The environment as well as the people with whom I work with and for."
Do you have any tips for others interviewing with this company?
"You must be able to work in a high stress position with no time to refocus between caller"
What don't you like about working at Comcast?
"Customer service system does not give time to ground between calls, there is not a chance to release tension from previous caller"
What suggestions do you have for management?
"Allow representatives to have a break between calls as needed to allow emotions to calm before next caller rings in."
"excellent company"
What do you like about working at Comcast?
"everything"
What don't you like about working at Comcast?
"nothing"
What suggestions do you have for management?
"hire better managers that can keep personal feelings and professional seperate"
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