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Working at Comcast in Knoxville, TN: 5 Employee Job Reviews by Real Employee working in Knoxville, TN Area

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On average, employees in Knoxville, TN at Comcast give their company a 1.8 rating out of 5.0 based on 5, whereas overall Average Rating of Comcast is 3.9 out of 5.0 based on 934 Comcast Review Ratings. The happiest Comcast employees in Knoxville, TN are Technical Support Representatives submitting an average rating of 4.6 and RF Technicians with a rating of 3.1.

31%
42%
20%
6%
0%
3.9
Average Rating
(based on 631 Comcast Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
4.1
Rewards You Receive
3.8
Support You Get
3.9
Way You Work
4.0
Work Setting
4.0
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"I currently work for Comcast. Comcast is an excellent company and promotes excellent customer service by delivering quality products abs services. The company employs over 100,000 employees and offers great benefits. There are no cons when it comes to the company or management. The company has done a great job in ensuring management treats employees fairly. Again, Comcast is a great place to work."
Posted 3 years ago in Philadelphia, PA

Working at Comcast in Knoxville, TN: 5 Employee Reviews

Technical Support Representative

"This was a job in customer service. The job goes only as good as the last person you spoke with."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Technical Support Specialist

"Cannibalistic melee over limited learning resources, understaffed and under-qualified training personnel, equating to a grizzly carnival of ill equipped support persons, and a client base that feels like it was thrown into a Roman lion's den of bloodsport, priced gouged wallet fleecing, and a general overall malaise in both employee milieu and client satisfaction. Comcast ALSO has it's BAD points, but I don't want to nit-pick..."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5

Company-Industry Rating Comparison

3.9
Comcast (934)

4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
RF Technician

"I am not happy at my current employer."

Person You Work For 2.5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1.2 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Database Analyst

"I enjoy working with/for the people at Comcast."

Senior Research Analyst

"Cutting Staff and Resourced to buy Copntent vehicles"

What do you like about working at Comcast?

"Free cable."

Do you have any tips for others interviewing with this company?

"Ask questions and get promises in writing."

What don't you like about working at Comcast?

"Senior Management and inability to communicate with direct supervisors."

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