Company Menu

Working at Comcast in Ann Arbor, MI: 5 Employee Job Reviews by Real Employee working in Ann Arbor, MI Area

Browse Comcast Reviews by Job Title →

On average, employees in Ann Arbor, MI at Comcast give their company a 2.0 rating out of 5.0 based on 5, whereas overall Average Rating of Comcast is 3.9 out of 5.0 based on 934 Comcast Review Ratings. The happiest Comcast employees in Ann Arbor, MI are Technical Support Specialists submitting an average rating of 3.0.

31%
42%
20%
6%
0%
3.9
Average Rating
(based on 631 Comcast Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
4.1
Rewards You Receive
3.8
Support You Get
3.9
Way You Work
4.0
Work Setting
4.0
Advertisement
"I have worked for Comcast since 2006 in various roles within the company. The company has an excellent benefits package along with other perks like discounted rates on services. I have found to be compensated well for the work that I do, receiving yearly raises and feedback on my performance from management."
Posted 10 years ago in Westland, MI

Working at Comcast in Ann Arbor, MI: 5 Employee Reviews

Customer Account Executive

What do you like about working at Comcast?

"I liked problem solving and feeling like I really helped my customers resolve their issues."

Do you have any tips for others interviewing with this company?

"Take your stats serious from the moment you walk in the door. If you don't let wanting to do the best job you can get in the way, you can hit your stats with no problem."

What don't you like about working at Comcast?

"The work itself was not the problem. Nor was the customer base, although it did present a major challenge. The biggest issue for me was the unrealistic statistics that they wanted us to adhere to PLUS sale products that we were getting paid less to promote than the sales department."

What suggestions do you have for management?

"I would think less about how to get more of the billions of dollars into the door and TRULY put the customer first by allowing simple things like letting them downgrade services if they state a financial need rather than trying to sell them something that adds value."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Technical Support Specialist
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.9
Comcast (934)

4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Technical Support Specialist
Person You Work For 3 / 5 People You Work With 3.9 / 5 Work Setting 3 / 5
Support You Get 2.7 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3 / 5
Company Culture 3.1 / 5 Way You Work 3.2 / 5
Technical Support Specialist

"I got there in the beginning"

What do you like about working at Comcast?

"I watched to go from a cable company to the largest ISP in the US"

Do you have any tips for others interviewing with this company?

"Just be yourself"

What don't you like about working at Comcast?

"The high turnover rate 30% on junior employees. ATT was better."

What suggestions do you have for management?

"To fire happy, to many mergers."

Cable Services Technician

"It was a great experience during my layoff."

Browse Comcast Employee Job Reviews by Location

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×