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Comcast Employee Reviews for Technical Support Specialist

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Technical Support Specialists at Comcast give their company a 3.0 out of 5.0, while the average rating for Comcast is 3.9, making them 26% less happy than every other employee at Comcast and 21% less happy than every other Technical Support Specialist on CareerBliss - the happiest Technical Support Specialists work for Stream Global Services.

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3.0
Average Rating
(based on 5 Technical Support Specialist Review Ratings)
Technical Support Specialist
in Woodridge, IL

"I worked for Comcast for 4 years and I learned quite a bit about customer service. I would recommend them to anyone who wants to get into the telecommunications industry."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Technical Support Specialist
in Knoxville, TN

"Cannibalistic melee over limited learning resources, understaffed and under-qualified training personnel, equating to a grizzly carnival of ill equipped support persons, and a client base that feels like it was thrown into a Roman lion's den of bloodsport, priced gouged wallet fleecing, and a general overall malaise in both employee milieu and client satisfaction. Comcast ALSO has it's BAD points, but I don't want to nit-pick..."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5

Average Technical Support Specialist Ratings in the Past 11 Years

Year Salary
2011 $2
2013 $2
2021 $4
Technical Support Specialist
in Ann Arbor, MI
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Technical Support Specialist
in Ann Arbor, MI
Person You Work For 3 / 5 People You Work With 3.9 / 5 Work Setting 3 / 5
Support You Get 2.7 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3 / 5
Company Culture 3.1 / 5 Way You Work 3.2 / 5

Average Comcast Attributes by Technical Support Specialist

Company Culture
3
Growth Opportunities
2.6
People You Work With
3.2
Person You Work For
3.3
Rewards You Receive
2.8
Support You Get
3
Way You Work
3.1
Work Setting
3
Technical Support Specialist
Person You Work For 1.3 / 5 People You Work With 1.1 / 5 Work Setting 1.2 / 5
Support You Get 1.2 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 1.2 / 5
Company Culture 1.1 / 5 Way You Work 1.1 / 5
Technical Support Specialist

"It's awful, don't bother, really."

Technical Support Specialist
in Ann Arbor, MI

"I got there in the beginning"

What do you like about working at Comcast?

"I watched to go from a cable company to the largest ISP in the US"

Do you have any tips for others interviewing with this company?

"Just be yourself"

What don't you like about working at Comcast?

"The high turnover rate 30% on junior employees. ATT was better."

What suggestions do you have for management?

"To fire happy, to many mergers."

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