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7 Comcast Technical Support Representative Reviews

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Technical Support Representatives at Comcast give their company a 4.6 out of 5.0, while the average rating for Comcast is 3.8, making them 19% happier than every other employee at Comcast and 19% happier than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.

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4.6
Average Rating
(based on 4 Technical Support Representative Review Ratings)
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Technical Support Representative
in Knoxville, TN

"This was a job in customer service. The job goes only as good as the last person you spoke with."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Technical Support Representative
in Horsham, PA

"Up to this point I have not heard let alone have the enjoyment of working with a company that has such a workplace environment.Mutiple teams sharing ideas and information to be better equiped to resolve customer issues.The company gives constant incentives to good and top performers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Technical Support Representative Ratings in the Past 4 Years

Year Salary
2011 $4
2013 $5
2014 $4
Technical Support Representative
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.1 / 5
Support You Get 4.9 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 3.2 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5
Technical Support Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Comcast Attributes by Technical Support Representative

Company Culture
4.7
Growth Opportunities
4
People You Work With
4.7
Person You Work For
5
Rewards You Receive
4.5
Support You Get
5
Way You Work
4.2
Work Setting
4.5
Technical Support Representative

"It is a great start up position in the orlando area to the IT field"

What do you like about working at Comcast?

"I liked the companionship and friends I developed while working there. I liked the idea of learning about diffrent types of support groups. such as video, internet support and networking support."

Do you have any tips for others interviewing with this company?

"be ready to learn alot in a short amount of time and also make sure that your stats are great."

What don't you like about working at Comcast?

"The management has goals that are hard to reach and almost no one was able to hit the goals."

What suggestions do you have for management?

"I would lower the expectations until the majority of the call center met that goal."

Technical Support Representative
in Houston, TX

What do you like about working at Comcast?

"Very professional company with great people, good benefit and opportunity to growth."

Do you have any tips for others interviewing with this company?

"Be relax, people at comcast are very friendly"

What don't you like about working at Comcast?

"Have to change my schedule every six months."

What suggestions do you have for management?

"Better communication between managers and supervisors"

Technical Support Representative
in Houston, TX

"Good"

What do you like about working at Comcast?

"The people and profesionalism of the company"

What don't you like about working at Comcast?

"No opportunities to growth"

What suggestions do you have for management?

"Be more professionals."

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