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Working at Bank of America in Kennesaw, GA: 14 Employee Job Reviews by Real Employee working in Kennesaw, GA Area

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On average, employees in Kennesaw, GA at Bank of America give their company a 1.5 rating out of 5.0 based on 14, whereas overall Average Rating of Bank of America is 4.1 out of 5.0 based on 2601 Bank of America Review Ratings. The happiest Bank of America employees in Kennesaw, GA are Fraud Detection Analysts submitting an average rating of 4.3 and Systems Analysts with a rating of 3.5.

36%
44%
15%
4%
0%
4.1
Average Rating
(based on 1650 Bank of America Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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"I've worked for Bank of America for two years and it was a very pleasant experience. I am grateful to have worked for this company as it has a very friendly and welcoming environment. ."
Posted 3 years ago in Plano, TX

Working at Bank of America in Kennesaw, GA: 14 Employee Reviews

Fraud Detection Analyst

"I've worked for Bank of America since 2012. My first year I worked in services with ATM/Debit cards. During this time I worked on many Taskforces: IFP and Mass Comp. In 2013 while working on the IFP Taskforce my teammates encouraged and help me create the IFP Call Flow. Then I worked detection task force for Mass comp. Reviewing accounts for potential fraudulent activity and reviewing testpoints. Currently in 2014, I work in Preferred Detection. Analyzing and investigate risk, reviewing testpoints, researching account activity, transaction patterns, and contacting customers whose information could have been potentially compromised."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Bank of America Employee

"I have worked at Bank of America for more than 5 years."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

4.1
Bank of America (2601)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Senior Fraud Analyst

What do you like about working at Bank of America?

"I feel like I have job stability. I enjoy the analysis and judgmental environment."

Do you have any tips for others interviewing with this company?

"Do the research before you move into a position because you will need to remain there for one year (and must be performing at an above average level) before you are eligible (and competitive) to move to another role."

What don't you like about working at Bank of America?

"Being in a call center environment, you are measured to every single minute of every single day. The phone is literally attached to your head and you are confined to your cubicle and pushed to be efficient and productive."

What suggestions do you have for management?

"The company values should be more than just words that you pay lip service to. The passion and vision of the company and its leadership should be transparent and genuine."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Systems Analyst

"Good opportunity."

What do you like about working at Bank of America?

"I like the advancement opportunities that the company offers those who choose to work hard."

Do you have any tips for others interviewing with this company?

"Be sure to research the company before interviewing, understand the company's values."

What don't you like about working at Bank of America?

"Mid-level management sometimes do not make sound or justified decisions."

What suggestions do you have for management?

"Be objective in decision making. Positively communicate decisions that have been made."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Assistant Manager

What do you like about working at Bank of America?

"I get great satisfaction when I help others achieve their goal. In addition I enjoy the benefits and potential for growth and opportunity."

Do you have any tips for others interviewing with this company?

"You have to get personal about the team you will be working with, so ask about the general feel for environment. What type of personality does the interviewer feel would be best suited to join the team? What personality would compliment the manager and what is the manager's strengths? How important is growth and development to the interviewer?"

What don't you like about working at Bank of America?

"If you are not here to kiss your bosses ass, you may as well give up on the great growth opportunities. It is not necessarily whether you are ready and have the talent to take advantage of growth opportunity but rather about luck of landing a great team and give in to the politics."

What suggestions do you have for management?

"Place more focus on the growth and development of talent. Assess the current Retail Channel Banking Center managers staff and determine whether they are there to really foster the environment the company is trying to convey or are they there to self serve themselves."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 1 / 5
Account Manager
Person You Work For 3 / 5 People You Work With 3.9 / 5 Work Setting 3.9 / 5
Support You Get 3.7 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Account Manager

What do you like about working at Bank of America?

"The flexible scheduling."

What don't you like about working at Bank of America?

"The driving distance."

What suggestions do you have for management?

"Be more hands on."

Senior Fraud Analyst

"Great place to work for."

Customer Marketing Specialist

"Good place to work, I learnt a lot."

What do you like about working at Bank of America?

"The people."

Fraud Analyst

What do you like about working at Bank of America?

"The banks always have necessary tools to help with any job you are given. They have a lot of investment in software to do their job."

What don't you like about working at Bank of America?

"The promotion channels look tight."

What suggestions do you have for management?

"Engage on developing bank associates to help them realize their dreams."

Customer Assistant

"Company is phony."

What do you like about working at Bank of America?

"The benefits."

Do you have any tips for others interviewing with this company?

"Talk about sports."

What don't you like about working at Bank of America?

"The call center is almost 90 percent African American but yet the majority of the managers are white. They are not looking to promote black people. Also they tell you when you have to work. If they need overtime from employees they don't give you a choice. People have families."

What suggestions do you have for management?

"If you manage a team that does one thing, you should know how to do it as well."

Account Manager

"Great."

What do you like about working at Bank of America?

"The level of knowledge you build from work at MBNA and the pleasant people."

Do you have any tips for others interviewing with this company?

"Make sure you enjoy working with people and dress your best."

What don't you like about working at Bank of America?

"Seeing someone retire."

What suggestions do you have for management?

"Smile."

Credit Card Solutions Consultant

"This is a great company employing mediocre practices, albeit in a tough economic climate."

What do you like about working at Bank of America?

"Co-workers, the cafe (shrug). What can I say!"

What don't you like about working at Bank of America?

"Limited resources, conflicting metrics vs intent to provide world class service."

What suggestions do you have for management?

"Please, interact more intimately w/ associates. The aloof, distant and hands-off approach breeds low employee morale. They REALLY do not want to know what is said behind closed cubicles (lol). But what management team does, I ask you. (smile!)"

Collections Manager

"The Banking Industry appeal is based on personal experience."

What do you like about working at Bank of America?

"The interaction with customers."

What don't you like about working at Bank of America?

"Listening to others degrading customers to get past due payments."

What suggestions do you have for management?

"If your policy is to implement 360 degree feedback ensure it applies to managers."

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