"This is a good company to work, however, as with many organizations, there is a lot of room for improvement especially as it pertains to the management team. The room growth has a ceiling that was soon met by my ambition, which is what thrust me back in the job market."
"Adt is a great company to work for. Supervisors who care and push their employees to grow have helped me in my career. Benefits are great and the availability to drive company vehicle home is a great convenience. My day starts from home driving to my first job or service ticket. Once I'm done for the day I drive home. Rarely do I see the office more than 2 days a week. This company is worth the time to at least try it out if your reluctant and let it convince you."
"I’ve worked with HOME DEFENDERS which is a dealer for ADT for about 2 years. I really loved their mission of protecting people and their families. They’ve always emphasized protecting as many families as possible, offering thorough risk assessments and devising thorough protection plans that includes multiple layers of security devices to best protect people’s homes and lives. They’ve always prioritized people’s safety above sales and profits by offering the greatest discounts and payment plans to those who need it."
"I worked for ADT for almost 2 years. In all it was a good experience and the team mates were great"
"I’ve started working with ADT and knocked over 2019. It’s riding a wide range of security options for its customers and I believe you are essential in the current times that we’ve moved in. I would recommend DT services and products to customers based on what is offered by the company."
"Good company, but they are loosing business fast because the sales team lies to customers. The company is loosing business to Ring and Simply Safe."
"No tools in place to sell technology, lack CRM, Google presence,"
"Very professional company , excelent"
"It was a good company. I learned a lot and am grateful that I worked there. However, it seems that most of the employees are skipping their lunch breaks to complete their jobs, which might make complete sense from a business standpoint but working long periods of time on an empty stomach is not fun."
"Okay company to work for."
"I’ve been in the workforce for 30 years. This is the absolute worst company I’ve ever worked for. Never in my employment history have I worked for a company so hell-bent on making its employees miserable. The culture is so toxic, it’s basically turned into a bait-and-switch company. A potential customer calls in. They are told they are getring a bunch of equipment. The technicians see they are getting much less equipment and the customers are forced to olay for the other items they are expecting. When technicians speak up, the area general manager just insinuates that we are lazy and worthless."
"Do not work here. The training is poor, hardly fitting since they try to sell mainly on their good name. The on target earnings are not reflective of what management realistically expects. They say they want around 12 sales a month, but in most areas reps simply don't get there. 7-8 is reasonable, even for working on Saturdays and for that you get about $28k per year. And that's if you stay one year. Their turnover rate is insane. Whoever you start with will likely not be there after a few months. No one seemed to like the job in my office. When I went to the national sales training quite a few people told me they were already looking for other jobs. I got stuck with a territory that simply was not viable to make a living, and this could happen to anyone. It takes them at least four months to redo territories if they don't work. But it seems they would rather let their employees quit than solve any problems. Some offices work, Phoenix is one, but they seem to be far and few between. If you put effort in you seem to get compensation back. Others do not. You would be competing against authorized dealers who can offer better deals than you, as well as internal sales people from ADT who can offer better sales than you. They only compensate around 11 cents a mile, so you end up losing money while doing the job. It is just bad. Look elsewhere, just about any job is better than this one."
"Jacksonville FSC is horrendous. This center actually caters to the goof-offs. If you work hard and your numbers, expect nothing in return. Management believes in negative reinforcement. Also, don't expect to have a personal life or have time off requests approved."
"Came here green to the industry. Commission only, which scared me at first. Although I have been there for a year and a half I'm still uneasy. There is a disconnect between sales and install. And considering you don't get paid until a job is installed, this could be a problem. My biggest upside is you can make a great income if you work hard. I'm not a great sales person but just like being out talking to people and I'll hit 80K in my second year here. Downside is have a bad week of no installs and no check. Ouch. Only other thing I don't like is ADT is a what have you done lately company. You could set the world on fire one week and stumble the next and have a good talking to about not producing."
"The Jacksonville FSC is run like a circus. No time to do the work. This particular center sets you up to fail. If you work hard, you're not appreciated. It seems the goof-offs are actually catered too. Team manager is disengaged from her employees. No recognition for hard work."
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