Company Menu

Working at ADT Security in Kansas City, MO: 5 Employee Job Reviews by Real Employee working in Kansas City, MO Area

Browse ADT Security Reviews by Job Title →

On average, employees in Kansas City, MO at ADT Security give their company a 2.0 rating out of 5.0 based on 5, whereas overall Average Rating of ADT Security is 3.5 out of 5.0 based on 227 ADT Security Review Ratings. The happiest ADT Security employees in Kansas City, MO are Small Business Account Representatives submitting an average rating of 3.5 and Customer Care Specialists with a rating of 3.3.

18%
38%
26%
15%
2%
3.5
Average Rating
(based on 130 ADT Security Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
2.9
People You Work With
4.2
Person You Work For
3.8
Rewards You Receive
3.3
Support You Get
3.3
Way You Work
3.6
Work Setting
3.6
Advertisement

Working at ADT Security in Kansas City, MO: 5 Employee Reviews

Customer Service Agent

"The Company is moving away from helping the customer"

What do you like about working at ADT Security?

"Helping the cusotmer trouble shoot and resolve any problems they may have"

Do you have any tips for others interviewing with this company?

"no currently the company is laying off its employees now would not be a good time to apply"

What don't you like about working at ADT Security?

"Tme Constraint on helping the customer not given a sufficiant amount of time to assist the customer"

What suggestions do you have for management?

"ease up and let the employees assist the customer no matter how long it may take to trouble shoot the system"

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Small Business Account Representative

"Challenging"

What do you like about working at ADT Security?

"This company had great training tools that were relevant to their industry and client concerns."

Do you have any tips for others interviewing with this company?

"One needs another source of income as they work for this company or they will starve."

What don't you like about working at ADT Security?

"This company was trying to figure out the best way to compensate salesmen in a changing economy. It didn't work for me."

What suggestions do you have for management?

"Stick to the core objectives that grew them to the reputation they developed over the history of the industry."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Care Specialist

"Requires having a very tough outer skin because clients can be very abrasive at 3:00 am."

Person You Work For 3 / 5 People You Work With 3.8 / 5 Work Setting 3.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2.7 / 5
Customer Support Specialist

"Good place to hang."

Team Leader

"ADT was a great place to work, changes in ownership and management changed the working environment."

What do you like about working at ADT Security?

"It was never dull, there was always action somewhere in the coverage area and there was never a time that we were slow or bored."

Do you have any tips for others interviewing with this company?

"Always remember that they love honesty and integrity."

What don't you like about working at ADT Security?

"I didnt like the schedule or the lack of time for my family."

What suggestions do you have for management?

"I would strongly suggest they keep in mind that family comes first and employees deserve a break sometimes."

Browse ADT Security Employee Job Reviews by Location

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×