Working at ADT Security in Aurora, CO: 9 Employee Job Reviews by Real Employee working in Aurora, CO Area

"I have worked for ADT Corporate on the Small Business team since January 2020. The opportunity to grow with-in the company is excellent. Salespeople are able to sell a great product with great brand recognition and earn uncapped commissions. The headaches are with the sales process. An outdated ordering system with very little information is used. Some other points of pain are with the installation teams, very little communication takes place from the install techs to the sales team."

"This is a good company to work, however, as with many organizations, there is a lot of room for improvement especially as it pertains to the management team. The room growth has a ceiling that was soon met by my ambition, which is what thrust me back in the job market."

"Do not work here. The training is poor, hardly fitting since they try to sell mainly on their good name. The on target earnings are not reflective of what management realistically expects. They say they want around 12 sales a month, but in most areas reps simply don't get there. 7-8 is reasonable, even for working on Saturdays and for that you get about $28k per year. And that's if you stay one year. Their turnover rate is insane. Whoever you start with will likely not be there after a few months. No one seemed to like the job in my office. When I went to the national sales training quite a few people told me they were already looking for other jobs. I got stuck with a territory that simply was not viable to make a living, and this could happen to anyone. It takes them at least four months to redo territories if they don't work. But it seems they would rather let their employees quit than solve any problems. Some offices work, Phoenix is one, but they seem to be far and few between. If you put effort in you seem to get compensation back. Others do not. You would be competing against authorized dealers who can offer better deals than you, as well as internal sales people from ADT who can offer better sales than you. They only compensate around 11 cents a mile, so you end up losing money while doing the job. It is just bad. Look elsewhere, just about any job is better than this one."

"I've worked for ADT for a bit over a year and have found that it lacks strong middle/upper management leadership to make decisions that improve the business. Many people agree that there is no clear vision for the company or our own department. Because of this, it's difficult to get behind leadership. I think they should focus more on employee engagement, offer more opportunities to develop and grow, and provide better training for new employees."

"I worked at ADT for almost a year as a contract auditor. I got the job as a contractor, so I knew the position was no where near permanent. But my manager recognized my skill and ability to do the job I was given, so she did her best to keep me on the team as long as she could. The workplace was very friendly and the managers were very understanding and willing to work with their employees."

"I took the job out of neccessity."

What do you like about working at ADT Security?

"I like that I actually can save a customer's life."

Do you have any tips for others interviewing with this company?

"Be opened to working any shift and scheduling vacations over split days."

What don't you like about working at ADT Security?

"I do not this the salary compensate for the demand of the job."

What suggestions do you have for management?

"At this time, I do not have any suggestions for management."

"I worked in a Phone Center where there wasn't much flexibility."

What do you like about working at ADT Security?

"The department I worked in is always looking for people. It is a fairly stable place to work."

What don't you like about working at ADT Security?

"Because I worked in a phone center it was hard to even plan a day off. The office was also so strict it was hard to get up and use the restroom without getting questioned as to what you were doing off the phones."

What suggestions do you have for management?

"Realize that even though stats are a way to see progress, they aren't the only way to make sure your team is doing their job."