"I worked for ADT for almost 2 years. In all it was a good experience and the team mates were great"
"I’ve started working with ADT and knocked over 2019. It’s riding a wide range of security options for its customers and I believe you are essential in the current times that we’ve moved in. I would recommend DT services and products to customers based on what is offered by the company."
"Good company, but they are loosing business fast because the sales team lies to customers. The company is loosing business to Ring and Simply Safe."
"No tools in place to sell technology, lack CRM, Google presence,"
"Very professional company , excelent"
"I have worked in retail for 16 years and 9 if those years I was in management and I have had my own web Design business for 2 years"
"It was a good company. I learned a lot and am grateful that I worked there. However, it seems that most of the employees are skipping their lunch breaks to complete their jobs, which might make complete sense from a business standpoint but working long periods of time on an empty stomach is not fun."
"Okay company to work for."
"ADT merged with Protection 1 over two years ago. For all practical purposes we are still two separate companies. The sales and marketing resources are fragmented and confused. There are way too many executives at the top, making decisions without any input from the people on the front line. There is also a major lack of consistency from city to city, state to state and region to region in procedures for sales, installation and service."
"I’ve been in the workforce for 30 years. This is the absolute worst company I’ve ever worked for. Never in my employment history have I worked for a company so hell-bent on making its employees miserable. The culture is so toxic, it’s basically turned into a bait-and-switch company. A potential customer calls in. They are told they are getring a bunch of equipment. The technicians see they are getting much less equipment and the customers are forced to olay for the other items they are expecting. When technicians speak up, the area general manager just insinuates that we are lazy and worthless."
"Do not work here. The training is poor, hardly fitting since they try to sell mainly on their good name. The on target earnings are not reflective of what management realistically expects. They say they want around 12 sales a month, but in most areas reps simply don't get there. 7-8 is reasonable, even for working on Saturdays and for that you get about $28k per year. And that's if you stay one year. Their turnover rate is insane. Whoever you start with will likely not be there after a few months. No one seemed to like the job in my office. When I went to the national sales training quite a few people told me they were already looking for other jobs. I got stuck with a territory that simply was not viable to make a living, and this could happen to anyone. It takes them at least four months to redo territories if they don't work. But it seems they would rather let their employees quit than solve any problems. Some offices work, Phoenix is one, but they seem to be far and few between. If you put effort in you seem to get compensation back. Others do not. You would be competing against authorized dealers who can offer better deals than you, as well as internal sales people from ADT who can offer better sales than you. They only compensate around 11 cents a mile, so you end up losing money while doing the job. It is just bad. Look elsewhere, just about any job is better than this one."
"Jacksonville FSC is horrendous. This center actually caters to the goof-offs. If you work hard and your numbers, expect nothing in return. Management believes in negative reinforcement. Also, don't expect to have a personal life or have time off requests approved."
"Came here green to the industry. Commission only, which scared me at first. Although I have been there for a year and a half I'm still uneasy. There is a disconnect between sales and install. And considering you don't get paid until a job is installed, this could be a problem. My biggest upside is you can make a great income if you work hard. I'm not a great sales person but just like being out talking to people and I'll hit 80K in my second year here. Downside is have a bad week of no installs and no check. Ouch. Only other thing I don't like is ADT is a what have you done lately company. You could set the world on fire one week and stumble the next and have a good talking to about not producing."
"The Jacksonville FSC is run like a circus. No time to do the work. This particular center sets you up to fail. If you work hard, you're not appreciated. It seems the goof-offs are actually catered too. Team manager is disengaged from her employees. No recognition for hard work."
"As a contractor, ADT used resources on a contract basis almost as a company would utilize office equipment or office supplies. Many contractors, including myself, were nearly "disposable", so my personal experience was not positive in the end.My personal experience also included a very restricted view of overall project details, but I believe that was more due to the PM's personal choices, and do not see that as an overall corporate issue.The environment was fantastic, and most people with whom I interacted were great. It's a shame they don't recognize good resources as assets, whether contract or FTE, and make more effort to retain these resources."
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