Company Menu
19%
37%
26%
16%
2%
3.5
Average Rating
(based on 102 ADT Security Review Ratings)
Company Culture
3.3
Growth Opportunities
2.8
People You Work With
4.1
Person You Work For
3.8
Rewards You Receive
3.3
Support You Get
3.3
Way You Work
3.6
Work Setting
3.6
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Senior Program Manager
in Boca Raton, FL

"I have worked for ADT LLC, Tyco Fire and Security and Tyco since 1996. The company employs approximately 25,000 employees and has over 30 locations in the North American market."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Agile Coach
in Jacksonville, FL

"I have worked for ADT for a little over a year. Politics is everything here. New Senior Management turning IT around by replacing front office technology and using more contractors than FTE to do the work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Contract Auditor
in Aurora, CO

"I worked at ADT for almost a year as a contract auditor. I got the job as a contractor, so I knew the position was no where near permanent. But my manager recognized my skill and ability to do the job I was given, so she did her best to keep me on the team as long as she could. The workplace was very friendly and the managers were very understanding and willing to work with their employees."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Residential Sales Representative
in Anaheim, CA

"I have worked for ADT for over 2 months. I enjoy the company and what it has to offer. I do believe the management structure and sales structure needs some improvement."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Small Business Representative
in New Haven, CT

"Its a pretty straightforward situation here at ADT if you are in sales. Expense reimbursement is nearly non-existent, while expenses run very high, particularly in regards to your personal vehicle. Compensation is poor. Product is the highest priced in the market. Competition is everywhere. ADT drops a lot of bucks on marketing and its a well known name, but the company packs markets with too many reps and brokers. I've looked at the reports and the average rep makes about 30K/year."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Field Support Representative
in Jacksonville, FL

"Just not a good company. Not enough employees to handle the workload at our center."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
ADT Security Employee
in West Valley City, UT

"Very large company, separated from Tyco a year ago, many policy changes that are not beneficial/hurt employees (Runzheimer). More employee turnover than there should be. Training needs to be better.Micromanaged by managers.Office staff is great however, and very helpful."

Person You Work For 3.3 / 5 People You Work With 3.3 / 5 Work Setting 3.3 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.3 / 5
Company Culture 3.3 / 5 Way You Work 3.3 / 5
ADT Security Employee
in Boca Raton, FL

"I've found it to be a strong company with good ethical values and an emphasis on customer retention."

Person You Work For 3.7 / 5 People You Work With 3.7 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
Sales Consultant
in Miami, FL

What do you like about working at ADT Security?

"the time that I like working for this company it was good"

Do you have any tips for others interviewing with this company?

"it a good company to start for a outside sales job"

What don't you like about working at ADT Security?

"the services consulting that I like for the customers in the field"

What suggestions do you have for management?

"to keep up with training to help us to open and closed sales"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technician
in Elmsford, NY

What do you like about working at ADT Security?

"I like doing new and exciting things. Making customers feel safe and secure."

Do you have any tips for others interviewing with this company?

"Be yourself and enjoy that is the best way, show that you are confident in what you do."

What don't you like about working at ADT Security?

"There is nothing I do not like the people are great."

What suggestions do you have for management?

"Keep up the good job, it is always a pleasure to come to work"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Agent
in Kansas City, MO

"The Company is moving away from helping the customer"

What do you like about working at ADT Security?

"Helping the cusotmer trouble shoot and resolve any problems they may have"

Do you have any tips for others interviewing with this company?

"no currently the company is laying off its employees now would not be a good time to apply"

What don't you like about working at ADT Security?

"Tme Constraint on helping the customer not given a sufficiant amount of time to assist the customer"

What suggestions do you have for management?

"ease up and let the employees assist the customer no matter how long it may take to trouble shoot the system"

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Residential Sales Associate
in Philadelphia, PA

What do you like about working at ADT Security?

"Meeting new people everyday. Working closely with a team of people. Working for a international well known company. Selling products that make a difference in people's lives."

Do you have any tips for others interviewing with this company?

"Make sure you are good with time management, and if you have other career goals, make it known and inquire quickly about opportunities within the company."

What don't you like about working at ADT Security?

"Not much room for advancement in the sales rep arena. I think people would stay longer if the pay was not completely commission based."

What suggestions do you have for management?

"I would come up with more inovative activities to build sales."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Field Service Support Specialist
in Aurora, CO

"I took the job out of neccessity."

What do you like about working at ADT Security?

"I like that I actually can save a customer's life."

Do you have any tips for others interviewing with this company?

"Be opened to working any shift and scheduling vacations over split days."

What don't you like about working at ADT Security?

"I do not this the salary compensate for the demand of the job."

What suggestions do you have for management?

"At this time, I do not have any suggestions for management."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Small Business Sales Specialist
in Wilmington, NC

"Medicore Experience w/ ADT - If I had to do it over again, I probably wouldn't"

What do you like about working at ADT Security?

"It is the oldest Security Alarm company in the world."

Do you have any tips for others interviewing with this company?

"Think twice before taking position, because I and others were sold on the premise that 70% of leads would be given to the sales rep, which the exact opposite is true. Also if you have a fuel efficent car, then apply, but if not then you might want think again since I alone placed over 30k miles on my car in less than a year."

What don't you like about working at ADT Security?

"Lack of coaching from management and ability to move forward. High turnover of sales reps and no base salary."

What suggestions do you have for management?

"Better coaching, less dictating. Better manage to assist sales reps in getting jobs sold installed sooner which hinders and can result in job/sale loss."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Small Business Account Representative
in Kansas City, MO

"Challenging"

What do you like about working at ADT Security?

"This company had great training tools that were relevant to their industry and client concerns."

Do you have any tips for others interviewing with this company?

"One needs another source of income as they work for this company or they will starve."

What don't you like about working at ADT Security?

"This company was trying to figure out the best way to compensate salesmen in a changing economy. It didn't work for me."

What suggestions do you have for management?

"Stick to the core objectives that grew them to the reputation they developed over the history of the industry."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
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