Company Menu
19%
38%
27%
15%
2%
3.5
Average Rating
(based on 123 ADT Security Review Ratings)
Company Culture
3.4
Growth Opportunities
2.9
People You Work With
4.2
Person You Work For
3.8
Rewards You Receive
3.3
Support You Get
3.4
Way You Work
3.6
Work Setting
3.6
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Technician
in Elmsford, NY

What do you like about working at ADT Security?

"I like doing new and exciting things. Making customers feel safe and secure."

Do you have any tips for others interviewing with this company?

"Be yourself and enjoy that is the best way, show that you are confident in what you do."

What don't you like about working at ADT Security?

"There is nothing I do not like the people are great."

What suggestions do you have for management?

"Keep up the good job, it is always a pleasure to come to work"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Agent
in Kansas City, MO

"The Company is moving away from helping the customer"

What do you like about working at ADT Security?

"Helping the cusotmer trouble shoot and resolve any problems they may have"

Do you have any tips for others interviewing with this company?

"no currently the company is laying off its employees now would not be a good time to apply"

What don't you like about working at ADT Security?

"Tme Constraint on helping the customer not given a sufficiant amount of time to assist the customer"

What suggestions do you have for management?

"ease up and let the employees assist the customer no matter how long it may take to trouble shoot the system"

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Residential Sales Associate
in Philadelphia, PA

What do you like about working at ADT Security?

"Meeting new people everyday. Working closely with a team of people. Working for a international well known company. Selling products that make a difference in people's lives."

Do you have any tips for others interviewing with this company?

"Make sure you are good with time management, and if you have other career goals, make it known and inquire quickly about opportunities within the company."

What don't you like about working at ADT Security?

"Not much room for advancement in the sales rep arena. I think people would stay longer if the pay was not completely commission based."

What suggestions do you have for management?

"I would come up with more inovative activities to build sales."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Field Service Support Specialist
in Aurora, CO

"I took the job out of neccessity."

What do you like about working at ADT Security?

"I like that I actually can save a customer's life."

Do you have any tips for others interviewing with this company?

"Be opened to working any shift and scheduling vacations over split days."

What don't you like about working at ADT Security?

"I do not this the salary compensate for the demand of the job."

What suggestions do you have for management?

"At this time, I do not have any suggestions for management."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Small Business Sales Specialist
in Wilmington, NC

"Medicore Experience w/ ADT - If I had to do it over again, I probably wouldn't"

What do you like about working at ADT Security?

"It is the oldest Security Alarm company in the world."

Do you have any tips for others interviewing with this company?

"Think twice before taking position, because I and others were sold on the premise that 70% of leads would be given to the sales rep, which the exact opposite is true. Also if you have a fuel efficent car, then apply, but if not then you might want think again since I alone placed over 30k miles on my car in less than a year."

What don't you like about working at ADT Security?

"Lack of coaching from management and ability to move forward. High turnover of sales reps and no base salary."

What suggestions do you have for management?

"Better coaching, less dictating. Better manage to assist sales reps in getting jobs sold installed sooner which hinders and can result in job/sale loss."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Small Business Account Representative
in Kansas City, MO

"Challenging"

What do you like about working at ADT Security?

"This company had great training tools that were relevant to their industry and client concerns."

Do you have any tips for others interviewing with this company?

"One needs another source of income as they work for this company or they will starve."

What don't you like about working at ADT Security?

"This company was trying to figure out the best way to compensate salesmen in a changing economy. It didn't work for me."

What suggestions do you have for management?

"Stick to the core objectives that grew them to the reputation they developed over the history of the industry."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Senior Consultant
in Irving, TX

"It was a great learning experience about the inner workings of ADT security."

What do you like about working at ADT Security?

"Flexible working hours and they provided lunch and snacks daily"

Do you have any tips for others interviewing with this company?

"Have a strong agile/scrum background and know how to write sql."

What don't you like about working at ADT Security?

"The budget ran out and they started cutting costs by shortening our time frame."

What suggestions do you have for management?

"Improve communication with other departments so that everyone is aware of what's going on."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Regional HR Manager
in Chatsworth, CA

What do you like about working at ADT Security?

"Able to work independently with trusted judgment to make decisions."

What don't you like about working at ADT Security?

"Ratio of Human Resources manager to employees is over 1,000."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Promotional Representative
in Denver, CO

"This was a beginning job for me and provided me with some basic skills."

What do you like about working at ADT Security?

"The Management was very helpful and influential to your success with the company."

Do you have any tips for others interviewing with this company?

"When interviewing with ADT just be your self and show your talents."

What don't you like about working at ADT Security?

"The work performed was very repetitive there was very little change in job duties."

What suggestions do you have for management?

"Motivation is the key to preventing turn over, offer more cash bonuses to motivate and keep staff."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Commercial Account Executive
in Houston, MO

What do you like about working at ADT Security?

"I like having the freedom to set my own schedule and travel as necessary to develop opportunities. I like having the ability to treat my territory as my own business."

Do you have any tips for others interviewing with this company?

"Be confident, professional dress and demeanor. Show enthusiasm for sales and passion."

What don't you like about working at ADT Security?

"Corporate culture and legal road blocks in establishing business relationships. In addition, the difficulty in being able to react swiftly to support customer requirements."

What suggestions do you have for management?

"Return National Accounts to have the ability to react as required for customer relationships. Constraints being placed on establishing contracts with customers and general contractors make it very difficult to meet deadlines."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Systems Administrator

"It is great , we work as a unit"

What do you like about working at ADT Security?

"Its like working with family ..I am fortunate to be surronded by such a wonderfull people"

Do you have any tips for others interviewing with this company?

"Its an amazing compnay to work for and a great place to experience differenct technologies"

What don't you like about working at ADT Security?

"There isnt any growth opportunity left for me in this company."

What suggestions do you have for management?

"They need to expand there IT infrastructure bit more which could open up the field in pursuing new business"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Oracle QA Tester
in Boca Raton, FL

"Work enviornment is very good, people and superiors are helping."

What do you like about working at ADT Security?

"Good Work envoirnment, helping people, Security of Job, and Stability"

Do you have any tips for others interviewing with this company?

"Be as you are, people here are really nice and you will find good mentors here."

What don't you like about working at ADT Security?

"Good work envoirnment will always call people to work more."

What suggestions do you have for management?

"Keep-up the work you are doing, as it is really good."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Consultant
in Jacksonville, FL

What do you like about working at ADT Security?

"All the people I were able to meet while going to door to door."

Do you have any tips for others interviewing with this company?

"Dont tell people one thing and when they start to work its something totally different thats wrong."

What don't you like about working at ADT Security?

"Not getting paid for the work I did so that pissed me off terribly bad."

What suggestions do you have for management?

"I wouldnt makae my workers stay out all night if that one particular van got a deal. It is said that you are to vpme back to the office at sun down not until you get a deal. Some days are just like that you wont get anything at all some days."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 1 / 5
HR Director
in Atlanta, GA

What do you like about working at ADT Security?

"Variety of projects to work on actully making a positive impact on the business."

Do you have any tips for others interviewing with this company?

"Do your research of the company and the job prior to interviewing; be proactive v reactive."

What don't you like about working at ADT Security?

"Lack of communication and support from upper management, not being compensated equally with our peers."

What suggestions do you have for management?

"Get out in the field more to get a better understanding of the problems so they can make more effective decisions for the business."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Sales Representative
in Chicago, IL

"Managing and developing business"

What do you like about working at ADT Security?

"Superb sales training and finding a solution to help prospects secure their business."

Do you have any tips for others interviewing with this company?

"Explain to the interviewer your plan for hunting new business."

What don't you like about working at ADT Security?

"Working in a 100% commission pay role structure. Their were moments when my commission was confused with other reps."

What suggestions do you have for management?

"Find a solution that will eliminate confusion on who gets paid for a sale."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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