Company Menu
18%
39%
26%
15%
2%
3.5
Average Rating
(based on 114 ADT Security Review Ratings)
Company Culture
3.4
Growth Opportunities
2.9
People You Work With
4.2
Person You Work For
3.8
Rewards You Receive
3.3
Support You Get
3.4
Way You Work
3.6
Work Setting
3.6
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Small Business Representative
in New Haven, CT

"Its a pretty straightforward situation here at ADT if you are in sales. Expense reimbursement is nearly non-existent, while expenses run very high, particularly in regards to your personal vehicle. Compensation is poor. Product is the highest priced in the market. Competition is everywhere. ADT drops a lot of bucks on marketing and its a well known name, but the company packs markets with too many reps and brokers. I've looked at the reports and the average rep makes about 30K/year."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Field Support Representative
in Jacksonville, FL

"Just not a good company. Not enough employees to handle the workload at our center."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
ADT Security Employee
in West Valley City, UT

"Very large company, separated from Tyco a year ago, many policy changes that are not beneficial/hurt employees (Runzheimer). More employee turnover than there should be. Training needs to be better.Micromanaged by managers.Office staff is great however, and very helpful."

Person You Work For 3.3 / 5 People You Work With 3.3 / 5 Work Setting 3.3 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.3 / 5
Company Culture 3.3 / 5 Way You Work 3.3 / 5
ADT Security Employee
in Boca Raton, FL

"I've found it to be a strong company with good ethical values and an emphasis on customer retention."

Person You Work For 3.7 / 5 People You Work With 3.7 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
Sales Consultant
in Miami, FL

What do you like about working at ADT Security?

"the time that I like working for this company it was good"

Do you have any tips for others interviewing with this company?

"it a good company to start for a outside sales job"

What don't you like about working at ADT Security?

"the services consulting that I like for the customers in the field"

What suggestions do you have for management?

"to keep up with training to help us to open and closed sales"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technician
in Elmsford, NY

What do you like about working at ADT Security?

"I like doing new and exciting things. Making customers feel safe and secure."

Do you have any tips for others interviewing with this company?

"Be yourself and enjoy that is the best way, show that you are confident in what you do."

What don't you like about working at ADT Security?

"There is nothing I do not like the people are great."

What suggestions do you have for management?

"Keep up the good job, it is always a pleasure to come to work"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Agent
in Kansas City, MO

"The Company is moving away from helping the customer"

What do you like about working at ADT Security?

"Helping the cusotmer trouble shoot and resolve any problems they may have"

Do you have any tips for others interviewing with this company?

"no currently the company is laying off its employees now would not be a good time to apply"

What don't you like about working at ADT Security?

"Tme Constraint on helping the customer not given a sufficiant amount of time to assist the customer"

What suggestions do you have for management?

"ease up and let the employees assist the customer no matter how long it may take to trouble shoot the system"

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Residential Sales Associate
in Philadelphia, PA

What do you like about working at ADT Security?

"Meeting new people everyday. Working closely with a team of people. Working for a international well known company. Selling products that make a difference in people's lives."

Do you have any tips for others interviewing with this company?

"Make sure you are good with time management, and if you have other career goals, make it known and inquire quickly about opportunities within the company."

What don't you like about working at ADT Security?

"Not much room for advancement in the sales rep arena. I think people would stay longer if the pay was not completely commission based."

What suggestions do you have for management?

"I would come up with more inovative activities to build sales."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Field Service Support Specialist
in Aurora, CO

"I took the job out of neccessity."

What do you like about working at ADT Security?

"I like that I actually can save a customer's life."

Do you have any tips for others interviewing with this company?

"Be opened to working any shift and scheduling vacations over split days."

What don't you like about working at ADT Security?

"I do not this the salary compensate for the demand of the job."

What suggestions do you have for management?

"At this time, I do not have any suggestions for management."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Small Business Sales Specialist
in Wilmington, NC

"Medicore Experience w/ ADT - If I had to do it over again, I probably wouldn't"

What do you like about working at ADT Security?

"It is the oldest Security Alarm company in the world."

Do you have any tips for others interviewing with this company?

"Think twice before taking position, because I and others were sold on the premise that 70% of leads would be given to the sales rep, which the exact opposite is true. Also if you have a fuel efficent car, then apply, but if not then you might want think again since I alone placed over 30k miles on my car in less than a year."

What don't you like about working at ADT Security?

"Lack of coaching from management and ability to move forward. High turnover of sales reps and no base salary."

What suggestions do you have for management?

"Better coaching, less dictating. Better manage to assist sales reps in getting jobs sold installed sooner which hinders and can result in job/sale loss."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Small Business Account Representative
in Kansas City, MO

"Challenging"

What do you like about working at ADT Security?

"This company had great training tools that were relevant to their industry and client concerns."

Do you have any tips for others interviewing with this company?

"One needs another source of income as they work for this company or they will starve."

What don't you like about working at ADT Security?

"This company was trying to figure out the best way to compensate salesmen in a changing economy. It didn't work for me."

What suggestions do you have for management?

"Stick to the core objectives that grew them to the reputation they developed over the history of the industry."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Senior Consultant
in Irving, TX

"It was a great learning experience about the inner workings of ADT security."

What do you like about working at ADT Security?

"Flexible working hours and they provided lunch and snacks daily"

Do you have any tips for others interviewing with this company?

"Have a strong agile/scrum background and know how to write sql."

What don't you like about working at ADT Security?

"The budget ran out and they started cutting costs by shortening our time frame."

What suggestions do you have for management?

"Improve communication with other departments so that everyone is aware of what's going on."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Regional HR Manager
in Chatsworth, CA

What do you like about working at ADT Security?

"Able to work independently with trusted judgment to make decisions."

What don't you like about working at ADT Security?

"Ratio of Human Resources manager to employees is over 1,000."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Promotional Representative
in Denver, CO

"This was a beginning job for me and provided me with some basic skills."

What do you like about working at ADT Security?

"The Management was very helpful and influential to your success with the company."

Do you have any tips for others interviewing with this company?

"When interviewing with ADT just be your self and show your talents."

What don't you like about working at ADT Security?

"The work performed was very repetitive there was very little change in job duties."

What suggestions do you have for management?

"Motivation is the key to preventing turn over, offer more cash bonuses to motivate and keep staff."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Commercial Account Executive
in Houston, MO

What do you like about working at ADT Security?

"I like having the freedom to set my own schedule and travel as necessary to develop opportunities. I like having the ability to treat my territory as my own business."

Do you have any tips for others interviewing with this company?

"Be confident, professional dress and demeanor. Show enthusiasm for sales and passion."

What don't you like about working at ADT Security?

"Corporate culture and legal road blocks in establishing business relationships. In addition, the difficulty in being able to react swiftly to support customer requirements."

What suggestions do you have for management?

"Return National Accounts to have the ability to react as required for customer relationships. Constraints being placed on establishing contracts with customers and general contractors make it very difficult to meet deadlines."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
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