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Industry: Security Systems · HQ: Boca Raton, FL · https://www.adt.com

Working at ADT Security in West Henrietta, NY: 2 Employee Job Reviews by Real Employee working in West Henrietta, NY Area

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On average, employees in West Henrietta, NY at ADT Security give their company a 0.7 rating out of 5.0 based on 2, whereas overall Average Rating of ADT Security is 3.5 out of 5.0 based on 227 ADT Security Review Ratings. The happiest ADT Security employees in West Henrietta, NY are Emergency Dispatch Operators submitting an average rating of 2.6 and Inbound Representatives with a rating of 0.0.

18%
38%
26%
15%
2%
3.5
Average Rating
(based on 130 ADT Security Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
2.9
People You Work With
4.2
Person You Work For
3.8
Rewards You Receive
3.3
Support You Get
3.3
Way You Work
3.6
Work Setting
3.6
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Working at ADT Security in West Henrietta, NY: 2 Employee Reviews

Emergency Dispatch Operator
in West Henrietta, NY
Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 1.1 / 5
Support You Get 1.1 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 1.1 / 5
Company Culture 1.1 / 5 Way You Work 1.1 / 5
Inbound Representative
in West Henrietta, NY

"ADT was an excellent place to work full-time while attending college full-time; however, there are not a lot of opportunities for career-minded professionals."

What do you like about working at ADT Security?

"The team environment and experience with customers"

What don't you like about working at ADT Security?

"There is a lack of professional organization and transparency. Communication is dissolved by the excess levels of management. Salaries are not competitive with regional or national averages."

What suggestions do you have for management?

"I think that management is taking the right step by encouraging employees to further their education; however, they should focus on hiring people with at-least a 4-year education to increase communications, productivity, and overall customer satisfaction."

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