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Spectrum Employee Job Reviews in the United States

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22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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"Time Warner Cable is a company evolving at every level, from management to customer service. In the past two years it has been a company in motion. For employees this requires great flexibility and the willingness to conquer the unknown."
Posted 16 years ago in Buffalo, NY
Field Collector

"Poor job quality."

What do you like about working at Spectrum?

"Flexible schedule."

Do you have any tips for others interviewing with this company?

"Charter and Cox pay better and have better management that like their employees a little bit more."

What don't you like about working at Spectrum?

"Everything else possible."

What suggestions do you have for management?

"Hire somebody that knows how to do the job, and make it clear before hire new people."

Sales Professional

"Develop a better business module to sell triple play services."

What do you like about working at Spectrum?

"I worked in direct sales. The management team in the Jamaica office has no idea what they are doing, which in turn makes it look as if the sales team can't produce sales. They hype the experience of working there and the money you will make. When the truth of the matter is you don't make the money because of the politics and the playing of favorites. The people are nice, but you can't have a career there unless you have someone watching your back. The indirect competition makes people not share information. It's like they're scared you're going to out-perform them."

Do you have any tips for others interviewing with this company?

"Be honest with whoever you interview with."

What don't you like about working at Spectrum?

"Good, company, just they have some issues."

What suggestions do you have for management?

"Listen to your employees. They are the ones who are taking care of your customers, not management in the ivory tower."

Inside Sales Representative

"Things will change, TWC."

What do you like about working at Spectrum?

"People, peers."

Do you have any tips for others interviewing with this company?

"Be prepared for transition."

What don't you like about working at Spectrum?

"Management not consistent."

What suggestions do you have for management?

"Yes, more stability."

Senior Network Engineer

"Busy Busy Busy."

What do you like about working at Spectrum?

"Great engineers, great low level management, good learning experience."

Do you have any tips for others interviewing with this company?

"Very professional, no nonsense approach to everything."

What don't you like about working at Spectrum?

"Engineers held back by upper management."

What suggestions do you have for management?

"Appreciate who keeps Time Warner Corporate offices running."

Technical Support Engineer

"Good place to start your career."

What do you like about working at Spectrum?

"The benefits were good."

Do you have any tips for others interviewing with this company?

"If you have any experience at all, look for a better place."

What don't you like about working at Spectrum?

"The ever changing policies that come out almost daily, the way that the employees are told one thing on one day to come in and be something completely different the next day. The impossible time limit on set for support calls if the tech really wants to fix the issue over the phone."

What suggestions do you have for management?

"Be more understanding and flexible on call times, allow the reps to fix the issues in a timely manner rather than restricting them to a call time to low for any real work to be accomplished."

Account Executive

What do you like about working at Spectrum?

"They are like a family to me."

What don't you like about working at Spectrum?

"How my job requirements have changed. They have made it unreachable."

Technical Support Engineer

"TimeWarnerCable. Look to hire new management in Austin TX."

What do you like about working at Spectrum?

"Medical benefits and free services for employees."

Do you have any tips for others interviewing with this company?

"Keep documentation of all interactions with supervisors/leads/advocates/managers, and if they refuse just insist on having it in writing! Don't be kicked out on the street without a job, because of Time Warner Cable's poor micromanagement."

What don't you like about working at Spectrum?

"Micromanagement, supervisors/managers fail to follow through with their word, and at best they don't follow policy regarding attendance and family matters. Further, they force/threaten you to work overtime without compensation for time you miss when sick/ill/fmla."

What suggestions do you have for management?

"Hire supervisors and managers that follow policy and care about employee welfare and state of mind. If a manager/supervisor is sick or has a terminal disease... have another manager/supervisor take over their responsibility so employees are left out."

Media Sales Representative

What do you like about working at Spectrum?

"Free cable."

Do you have any tips for others interviewing with this company?

"Stay away."

What don't you like about working at Spectrum?

"Sales Supervisor was non-communicative, played favorites and was not fair at all. Company could care less about welfare of its employees."

What suggestions do you have for management?

"Get new mgt fast!"

Auditor

"Not what it could be."

What do you like about working at Spectrum?

"My peers."

Do you have any tips for others interviewing with this company?

"Don't."

What don't you like about working at Spectrum?

"The management was under qualified, not a degree among them."

What suggestions do you have for management?

"Start caring about people's lives, not your own agenda."

Software Consultant

"Good place to work."

Technician

"If you work here you will actively be looking for another job!"

What do you like about working at Spectrum?

"Being on my own in the field as well as free cable & Internet."

Do you have any tips for others interviewing with this company?

"Don't do it, unless you want to scrape by on poor pay."

What don't you like about working at Spectrum?

"The poor hourly wage, also being taken advantage of, basically treated like their slave."

What suggestions do you have for management?

"Do your job, don't just go with the flow, stick up for your techs. We are the face the customers see and if we are unhappy the customer picks up in that."

Production Technician

"Fun while it lasted."

What do you like about working at Spectrum?

"If you're ambitious and a self-starter there are many opportunities for growth."

Do you have any tips for others interviewing with this company?

"Learn, grow, fly away."

What don't you like about working at Spectrum?

"Low pay. Corporate paranoia security restrictions."

What suggestions do you have for management?

"Retire."

Program Manager

"Was family oriented, then became very corporate."

Intern

"I was an intern, so I really did not get to know the company."

What do you like about working at Spectrum?

"The people were great."

What don't you like about working at Spectrum?

"Didn't have enough time with the company."

PC Technician

"Best job in the world."

What do you like about working at Spectrum?

"They treated you fairly regardless of gender."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at Spectrum?

"Contract ended too soon."

What suggestions do you have for management?

"Get more lucrative contracts."

Spectrum Reviews FAQs

Is Spectrum a good company to work for?

Spectrum has an overall rating of 3.7 Average Rating out of 5, based on over 229 Spectrum Review Ratings left anonymously by Spectrum employees, which is 5% lower than the average rating for all companies on CareerBliss. 91% of employees would recommend working at Spectrum.

Does Spectrum pay their employees well?

Spectrum employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 81 Spectrum employees have shared their salaries on CareerBliss. Find Spectrum Salaries by Job Title.

How satisfied are employees working at Spectrum?

91% of employees would recommend working at Spectrum with the overall rating of 3.7 out of 5. Employees also rated Spectrum 3.6 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.3 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Spectrum?

According to our data, the highest paying job at Spectrum is a Vice President at $238,000 annually. Browse Spectrum Salaries by Job Profile.

What is the lowest paying job at Spectrum?

According to our data, the lowest paying job at Spectrum is a Billing System Specialist at $12,000 annually. Browse Spectrum Salaries by Job Profile.

What are the pros and cons of working at Spectrum?

According to reviews on CareerBliss, employees commonly rated the pros of working at Spectrum to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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