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Spectrum Employee Job Reviews in the United States

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22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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"I've worked for Time Warner for a year now. It is a genuinely good place to work with a lot of good, hard working people. I feel empowered to make decisions that positively impact my department without having to go through a lot of red tape."
Posted 11 years ago in Beaumont, TX
Customer Service Professional

"A great place to work because it HELPS you hone your skills, there's career growth, and they try to make it fun for you as an employee. Happy employees make quality work."

What do you like about working at Spectrum?

"I get to help customers with their inquiries, whenever they may be setting up new service, billing, troubleshooting their services- cable, phone, internet."

Do you have any tips for others interviewing with this company?

"Be the best customer service professional and learn and grow. Quality assurance and sales are their thing. Be detailed in your work."

What don't you like about working at Spectrum?

"We have to bid for schedules every 3 to 6 months. Your schedule will be changed and we have to make new arrangements and schedule trades (if available with other employees) every 3-6 months."

What suggestions do you have for management?

"Try to make the schedule change easier for people, seniority."

Warehouse Technician

What do you like about working at Spectrum?

"The bond between employees, stability, pay, benefits."

What don't you like about working at Spectrum?

"Career advancement."

Help Desk Technician

"Potential was there, never developed."

What do you like about working at Spectrum?

"Free cable."

Do you have any tips for others interviewing with this company?

"Dare to be great and learn all you can."

What don't you like about working at Spectrum?

"Employees not shown appreciation."

What suggestions do you have for management?

"Invest more into your employees."

Senior Network Administrator

"I enjoyed working here and received a wealth of experience, however, I was rarely home before 8 PM."

What do you like about working at Spectrum?

"I enjoyed the people, job security and experience."

What don't you like about working at Spectrum?

"Once I reached a certain level, my career there was stifled because there were no higher IT management positions for me to move into. Also, the pay was low compared to other companies in the area."

Dispatch Supervisor

"Great company."

What do you like about working at Spectrum?

"Learning more about the cable industry and new technology."

Sales Representative

"Good job but not secure."

Service Technician

"Was awesome at first, but then the management went into micromanagement mode and ruined it."

What do you like about working at Spectrum?

"Fast paced, always changing atmosphere."

Do you have any tips for others interviewing with this company?

"Be ready for fine tooth comb statistics reviews."

What don't you like about working at Spectrum?

"Micro-managing management that cares little about employees and all about statistics."

What suggestions do you have for management?

"Care a little bit about your employees and supervisors."

Floor Supervisor

"Americall Corp. pays very little for the services Time Warner wanted done."

What do you like about working at Spectrum?

"I enjoyed the challenge of working at a help desk, and figuring out the solutions to new problems. I also enjoyed training and supervising my team."

Do you have any tips for others interviewing with this company?

"No. The program I worked on went to Asia."

What don't you like about working at Spectrum?

"Did not enjoy lack of promised benefits. Also did not enjoy the way employees were treated by upper management."

What suggestions do you have for management?

"Treat people as people. Build loyalty, and the work you expect will come naturally."

Customer Care Representative

"Wonderful place to work, great people."

What do you like about working at Spectrum?

"The environment and teammates."

Do you have any tips for others interviewing with this company?

"Be upfront and honest, as it will get you far in this company."

What don't you like about working at Spectrum?

"That they had to let me go due to multiple surgeries from a bad car accident and could no longer hold my position."

What suggestions do you have for management?

"Management was awesome!"

Customer Account Executive

"Great."

What do you like about working at Spectrum?

"It's a fun place to work, the perks."

Do you have any tips for others interviewing with this company?

"Just be ready to work."

What suggestions do you have for management?

"Take some time to do my job to feel the love from the customers."

Customer Care Sales Department Supervisor

"It is a good job with good benefits."

What do you like about working at Spectrum?

"The benefits, the pay as it included comm. sales."

Do you have any tips for others interviewing with this company?

"Know the brand."

What don't you like about working at Spectrum?

"Being laid off on 4/30, the entire region is going through a re-structure."

What suggestions do you have for management?

"I don't have any at the present time."

Intern

What do you like about working at Spectrum?

"Exposes me to corporate world."

What don't you like about working at Spectrum?

"Only an internship."

Commercial Account Executive

"Good company to work for."

Senior Network Engineer

"Good company that needs to improve compensation to retain talent."

Network Engineer

"Good company that needs to improve compensation to retain talent."

What do you like about working at Spectrum?

"The technology that I got to work with day in and day out."

What don't you like about working at Spectrum?

"Low compensation compared to other companies in same industry/location."

What suggestions do you have for management?

"Work on compensation improvements to retain talent."

Spectrum Reviews FAQs

Is Spectrum a good company to work for?

Spectrum has an overall rating of 3.7 Average Rating out of 5, based on over 229 Spectrum Review Ratings left anonymously by Spectrum employees, which is 5% lower than the average rating for all companies on CareerBliss. 91% of employees would recommend working at Spectrum.

Does Spectrum pay their employees well?

Spectrum employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 81 Spectrum employees have shared their salaries on CareerBliss. Find Spectrum Salaries by Job Title.

How satisfied are employees working at Spectrum?

91% of employees would recommend working at Spectrum with the overall rating of 3.7 out of 5. Employees also rated Spectrum 3.6 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.3 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Spectrum?

According to our data, the highest paying job at Spectrum is a Vice President at $238,000 annually. Browse Spectrum Salaries by Job Profile.

What is the lowest paying job at Spectrum?

According to our data, the lowest paying job at Spectrum is a Billing System Specialist at $12,000 annually. Browse Spectrum Salaries by Job Profile.

What are the pros and cons of working at Spectrum?

According to reviews on CareerBliss, employees commonly rated the pros of working at Spectrum to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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