3,708 Customer Service Representative Reviews
Submit a ReviewPlease give us a one liner to describe this review.
"decent experience"
What do you like about working at Claire's?
"I like working with the customers. I like giving great customer service."
Do you have any tips for others interviewing with this company?
"Have a very happy and outgoing personality and that will sell you."
What don't you like about working at Claire's?
"The only thing I do not like is working a 7 and half hour shift BY MYSELF. I do not get a break."
What suggestions do you have for management?
"There would be no suggestions for management. They are doing the best job they can."
What do you like about working at Subway?
"The best thing about the job was that I was on my feet at all times. Prefer that to a desk job."
Do you have any tips for others interviewing with this company?
"Don't expect too much. There is little possibility that the job will be rewarding."
What don't you like about working at Subway?
"Unfriendly customers, poor environment, too repetitive, not satisfying, no potential, conflicts with co workers, hands off ownership."
What suggestions do you have for management?
"Be more involved, hands on. The owner never worked in the store. Gave more focus to other endeavors."
What do you like about working at M.E. Flow?
"The employees I work with, the facted I am in a accountable position and the commute."
Do you have any tips for others interviewing with this company?
"Ask questions about your hours and if there is room for advancement."
What don't you like about working at M.E. Flow?
"There is no room for growth or pay increases. Too many good people are stagnant in their positions. They do not prompt often from within. I also do not like the fact if business is slow cutting back hours. I can see cutting back non essential personnel and giving some more responsibilities to essential personnel."
What suggestions do you have for management?
"They need to award their people who deserve awarding and they need to research their personnel experiences and maybe hire within the company."
Please give us a one liner to describe this review.
"Unprofessional, discourteous thieves."
What do you like about working at NCO Group?
"There really isn't anything at all to say in defense of the company."
Do you have any tips for others interviewing with this company?
"Don't. Just don't. The company's attitude toward interviewees ranges between unprofessional and predatory."
What don't you like about working at NCO Group?
"I was offered a position at a subsidiary of NCO group, Protocol Global Solutions, as a customer service representative, contingent on two things: a clean background check and leaving the job I had immediately. I did so, leaving myself jobless for a few days until the new job started.. or so they told me. Turns out after offering the job and causing me to leave my old one, they discovered that they had hired about a hundred people more than they needed. And instead of telling us, they insisted that this was just a minor delay, and told us that we should all just wait patiently for a few more days, a week tops and they would arrange another new hire class for us.Bull.It's been more than two weeks, I am now completely unemployed, broke, and quite likely to lose the apartment lease I just worked towards for the last six months. And I still have yet to hear a definitive answer as to whether or not I will ever be employed by them. Getting hold of managers to learn what will happen has ranged between difficult and impossible, and despite their awareness of my situation I have yet to hear a single apology,"
What suggestions do you have for management?
"Given the professional nature of this website, I think that it would be inappropriate to relay my rather anatomical suggestions to management."
Please give us a one liner to describe this review.
"Small company very personal have learned so much"
What do you like about working at One Plus One Accounting Services?
"wonderful company to work for great invironment and management staff"
Do you have any tips for others interviewing with this company?
"I recommend anyone to apply for this company they have great staff and work moral"
What don't you like about working at One Plus One Accounting Services?
"this company treats every client like there VIP everyone feels like there valuable to the company"
What suggestions do you have for management?
"the management team for this company is excellent all ways open for suggestions"
Please give us a one liner to describe this review.
"My experience was great working for the above company."
What do you like about working at Bayview Financial?
"The company had great growth possibilities for everyone in a lot of different fields."
Do you have any tips for others interviewing with this company?
"The interviews were great, in that aspect I don't think anything needs to be changed."
What don't you like about working at Bayview Financial?
"They give a little bit to much work for one person which in the end can result with not the best results for production."
What suggestions do you have for management?
"I believe that the work should be evenly distributed to have 100% given on everything."
What do you like about working at Brimar Industries?
"I have been with Brimar for a few years, and it has been quite rewarding personally and professionally. They really know what they are doing here."
Do you have any tips for others interviewing with this company?
"Stay focused, do your job well. I've seen a few people advance very rapidly in this company."
What don't you like about working at Brimar Industries?
"Could use a bit more vacation time, but it's still reasonable."
What suggestions do you have for management?
"They're doing it right here...Wouldn't change much. Maybe a little longer for lunch."
Please give us a one liner to describe this review.
"I have many years in customer service"
What do you like about working at Alpine Access?
"I like that I can work from home and have a some what flexable schedule for the time being."
Do you have any tips for others interviewing with this company?
"Just be yourself, know what you like and don't like when it comes to customer service."
What don't you like about working at Alpine Access?
"I don't like that there is no room for advancement like with other companies, and the pay could be better."
What suggestions do you have for management?
"Better pay would make things a little better for the customer service reps."
Please give us a one liner to describe this review.
"It was a job."
What do you like about working at Walmart?
"I liked the fact that I got a paycheck every two weeks."
Do you have any tips for others interviewing with this company?
"I wouldn't recommend wal-mart unless all you want is a check every two weeks."
What don't you like about working at Walmart?
"I didn't like the way wal-mart treated its employees. They would work them very hard and not appreciate any of it."
What suggestions do you have for management?
"Could you start being a little more courteous to the inferiors."
What do you like about working at Fastsigns?
"helping and educating customers, serving their needs by being creative."
Do you have any tips for others interviewing with this company?
"Don't work there, this is not place where people are treated fairly, or trained well, even the customers have told me better luck."
What don't you like about working at Fastsigns?
"It is slow, boring, I feel like a misfit, don't work enough hours."
What suggestions do you have for management?
"do some team building, hold everyone accountable and share significant successes."
What do you like about working at ReminderMedia?
"- Christmas parties were alright , colleagues were fairly enjoyable except for some managers, execs"
Do you have any tips for others interviewing with this company?
"Just know what you're getting intoAs stated, if you're desperate, you'll do anything if you need a jobBut look for another one in congruence with this work"
What don't you like about working at ReminderMedia?
"Literally every other aspect of the job Now where to start...a) Marketing interns beware!! - Many universities have removed this as an internship because they either use you to just call and make appointments with real estate agencies or use you as free salesman. CEO is very sales oriented and disregards everything else and I observed him getting rid of an intern because he wasn't great telemarketing.b.) High pressure environment for mundane work - This work was mindless, yet you had to sign in and out across three systems, are only able to get up 3x in a work day! Unless you're management you only get two 15 minute breaks and a lunch, any more and you risk being written up! (bathroom, water, etc.)c.) You work 9-6, lunch is unpaid. Understandable, but when you pay starts in the mid-20s... come ond.) Highly corrupt with work politics- Observed a worker get fired because she reported that she did not want to hear the sex stories of a lower employee and an relationship. The direct manager actually worked underneath the exec, and contrived a reason for the worker to be fired. (Later on the lower employee and exec were fired because the employee kept leaking confidential information)e.) Dress code is business/ business casual for a workplace that pays most employees mid to high 20's ... and never sees one client walk throughf.) When originally hired, I was promised a 90 day review after my probationary period and pay hike. Around the end of the review time the CEO decided to change policy and nullified any sort of 90 day review. This company seemed to get worse by the month.g.) Extremely predatory sales practices -- yes, you're supposed to read the fine print, but sales people would blatantly lie, push people to sign the contract (for the promotion that everyone is eligible for), and stick people into a 10 issue commitment for overpriced and inefficient marketing. When doing followups, I'd say 10% or less gave positive results."
What suggestions do you have for management?
"Relax a little bit on the high pressure environment over ridiculously trivial work, compensate better"
What do you like about working at Air Products and Chemicals?
"the people I worked with were great, very nice to work with."
Do you have any tips for others interviewing with this company?
"Don't do it. No job security. No promotion. Company keeps looking for ways to run plants by reducing the amount of employees."
What don't you like about working at Air Products and Chemicals?
"my manager and the HR department will railroad good employees out of the company for their personal reasons and upper management will allow this to happen."
What suggestions do you have for management?
"Fire your entire HR department and start over the ones you have now are corrupt."
What do you like about working at Barnes & Noble?
"Nothing, overworked and underpaid. Managers don't care about you. All they care about is you getting their job done plus yours as well."
Do you have any tips for others interviewing with this company?
"Was promised manager position while applying been the 2 years, and nothing!"
What don't you like about working at Barnes & Noble?
"Not enough employees, so we have to work twice as hard."
What suggestions do you have for management?
"I would plan each day ahead so I won't be overwhelmed every day."
What do you like about working at AT&T?
"Always doing the best, and new things for their customers."
Do you have any tips for others interviewing with this company?
"Be prepared to not have a life outside of work."
What don't you like about working at AT&T?
"They are corporate and their employees are replaceable to them."
What suggestions do you have for management?
"Management is great. It's the CEO above that needs help."
What do you like about working at Fannie Mae?
"Professionalism, Integrity, Fairness, Patience, Investment, and Support are the qualities I enjoy most about working for Fannie Mae"
Do you have any tips for others interviewing with this company?
"Give some thought as to how to best summarize your past work experience in a brief manner."
What don't you like about working at Fannie Mae?
"There are very few things that I did not like about working for Fannie Mae."
What suggestions do you have for management?
"The suggestions I would have would be to continue to foster the great environment."
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Customer Service Representative (Inside Sales Division)
LaGrange, GA - $55,000 - $67,000 per year
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