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Fannie Mae Employee Reviews for Customer Service Representative

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Customer Service Representatives at Fannie Mae give their company a 4.4 out of 5.0, while the average rating for Fannie Mae is 4.2, making them 5% happier than every other employee at Fannie Mae and 15% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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4.4
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Reston, VA

What do you like about working at Fannie Mae?

"Professionalism, Integrity, Fairness, Patience, Investment, and Support are the qualities I enjoy most about working for Fannie Mae"

Do you have any tips for others interviewing with this company?

"Give some thought as to how to best summarize your past work experience in a brief manner."

What don't you like about working at Fannie Mae?

"There are very few things that I did not like about working for Fannie Mae."

What suggestions do you have for management?

"The suggestions I would have would be to continue to foster the great environment."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative
in Herndon, VA

What do you like about working at Fannie Mae?

"Benefits"

What don't you like about working at Fannie Mae?

"benefits department infrastructure"

What suggestions do you have for management?

"to change the call center to a more formal customer service environment"

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