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3,708 Customer Service Representative Reviews

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"I love being able to communicate with people at all levels of technical ability. From tech heads to the little elderly lady fowm Ft Myers , Fl. Help is help . I want to talk to them all."
Posted 11 years ago in Jackson, MS
Customer Service Representative at Executive National Bank
in Miami, FL

What do you like about working at Executive National Bank?

"Learned to appreciate the level of organization and management competency of larger institutions which I had worked in the past for."

Do you have any tips for others interviewing with this company?

"Don't fall prey of the talk, institution is small and lacking centralized management. Products not properly tailored for new clients, nor existing one. Sales attitudes volatile and not clear."

What don't you like about working at Executive National Bank?

"Lack of centralized, clearly identified management and organization. Incomplete researched and research of resources before implementation of new products."

What suggestions do you have for management?

"Centralized management; centralized policies and adherence and practice as one at all locations and levels of the command chain."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Service Representative at Bank of America
in Fort Lauderdale, FL

What do you like about working at Bank of America?

"They offer great benefits that were available for the employees."

Do you have any tips for others interviewing with this company?

"Always present yourself as professional as possible at all times."

What don't you like about working at Bank of America?

"There wasn't enough work present for the employees that were hired."

What suggestions do you have for management?

"To provide an accurate and stable work load, so that their employees can progress."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Pace
in San Antonio, TX

What do you like about working at Pace?

"The people, my team and supervisors, helped to make it an interesting time."

Do you have any tips for others interviewing with this company?

"If you have a GED you're good to go. The technical skills test I took is no longer given."

What don't you like about working at Pace?

"We had little control over what we could and couldn't do. No communications about problems from upper management."

What suggestions do you have for management?

"Send more emails to everyone. Setup a line of communication."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Customer Service Representative at Asurion
in Nashville, TN

What do you like about working at Asurion?

"Convenient location. nice people advertisement and recruiting spiel sounded good."

Do you have any tips for others interviewing with this company?

"Go work at McDonald's, you'll be a lot happier and better treated."

What don't you like about working at Asurion?

"Call types - 4th call center in 12 years - most abusive customers I've ever seen. Just got my yearly raise... got a big 11 cents after almost 2 years. Even McDonald's does better than that. Slave labor, barely minimum wage, funky systems, no respect and no support."

What suggestions do you have for management?

"Management always thinks they know everything but they're not the ones doing the work. Should try listening to employees sometime. Also should think of the extra pack of Mr. Noodles their big raise lets me buy when they're enjoying their 3-figure salary."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Customer Service Representative at T.O.P. Marketing Group
in Baltimore, MD
Person You Work For 4 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative at Sonic
in Salado, TX

What do you like about working at Sonic?

"My manager was wonderful at working with us and the people that I worked with work extremely helpful and fun, as well as the customer service was a great experience"

Do you have any tips for others interviewing with this company?

"Just make sure you are ready to be busy and try to help out in all areas not just your specific job"

What don't you like about working at Sonic?

"Just that it is fast food if I could make it a bigger restaurant I would"

What suggestions do you have for management?

"None the management at this company did an excellent job at what they do"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative at Comcast
in Boston, MA

What do you like about working at Comcast?

"The atmosphere and experience that I gained from the position."

Do you have any tips for others interviewing with this company?

"I'm not really sure, just be honest and you can't really go wrong."

What don't you like about working at Comcast?

"Not much, it really was an excellent experience and I don't have any bad memories."

What suggestions do you have for management?

"Not really any to speak of, they run a pretty tight ship."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative at Glacier Water
in Oceanside, CA

What do you like about working at Glacier Water?

"Hours"

Do you have any tips for others interviewing with this company?

"Think twice its like being in jail."

What don't you like about working at Glacier Water?

"The pay and the job overall"

What suggestions do you have for management?

"Act like a manager"

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Customer Service Representative at ACT Conferencing
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 3 / 5
Support You Get 4.8 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4.8 / 5
Customer Service Representative at Cox Communications
in Rochester, NY
Person You Work For 4 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.7 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4.8 / 5 Way You Work 4.7 / 5
Customer Service Representative at Gambro
in Columbus, OH
Person You Work For 4 / 5 People You Work With 4.9 / 5 Work Setting 4.4 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.4 / 5 Way You Work 4.7 / 5
Customer Service Representative at TSR Wireless

Please give us a one liner to describe this review.

"If you love the job you do, you never have to work in your entire life."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3.6 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.1 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Representative at Office Depot
in Huntington Beach, CA
Person You Work For 2.6 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2.9 / 5
Customer Service Representative at TJX Companies
in Torrance, CA
Growth Opportunities 4.9 / 5 Company Culture 4.9 / 5 Way You Work 4 / 5
Customer Service Representative at Public Storage
in Glendale, CA
People You Work With 3.7 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 1.2 / 5
Company Culture 1.2 / 5 Way You Work 2.9 / 5
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