Barnes & Noble Employee Reviews for Customer Service Representative
Browse Barnes & Noble Reviews by Job Title →Customer Service Representatives at Barnes & Noble give their company a 3.1 out of 5.0, while the average rating for Barnes & Noble is 3.7, making them 18% less happy than every other employee at Barnes & Noble and 20% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
What do you like about working at Barnes & Noble?
"Nothing, overworked and underpaid. Managers don't care about you. All they care about is you getting their job done plus yours as well."
Do you have any tips for others interviewing with this company?
"Was promised manager position while applying been the 2 years, and nothing!"
What don't you like about working at Barnes & Noble?
"Not enough employees, so we have to work twice as hard."
What suggestions do you have for management?
"I would plan each day ahead so I won't be overwhelmed every day."
"Fine, but looking for more."
Average Customer Service Representative Ratings in the Past 2 Years
| Year | Salary |
|---|---|
| 2011 | $3 |
| 2012 | $2 |
Average Barnes & Noble Attributes by Customer Service Representative
"I enjoyed working at BarnesandNoble.com, but I felt like they had me doing other jobs that I would potentially make more money, but they promoted others over me."
"The management needed work."
"Working in a tiny cubicle is hard on the mind and body."
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