3,708 Customer Service Representative Reviews

What do you like about working at FlightSafety International?

"My other teammates and the clients we have come to train with us. The benefits are great and I have a retirement now."

Do you have any tips for others interviewing with this company?

"Keep your options open for something better. I think the company is a great company but, unfortunately, not every center has a great manangement team and that is where the trouble begins. They make a big deal about new employees but never recognize the loyal employees who have been here, taking care of the people and the business and never get recongnize for that hard work and loyalty."

What don't you like about working at FlightSafety International?

"Feel unappreciated and no one sees my worth and potential. The lack of training I get to do my position effectively. Managers who communicate with you and help you to become a better employee. No communication. Held accountable for my job duties without the proper training."

What suggestions do you have for management?

"Minimize their meetings and get out into the center to see exactly what your empolyees are doing and have and understanding about those job duties. Be in contact with clients more as well."

What do you like about working at Asurion?

"Am able to work from home, which I like very much - no transportation, easier to work any hours, no politics or negative atmospheres."

Do you have any tips for others interviewing with this company?

"If you need a job - go for it. If you're looking for better than you have right now - think twice."

What don't you like about working at Asurion?

"I have had 7 Supervisors in 5 months. Coaching/Development sessions frequently cancelled, training cancelled, meetings cancelled, lunch breaks shortened. Always system issues, equipment failures, etc. Poor support, poor resources. Highly abusive customers based on poor education about the service and poorly advertised company policies. Performance expectations are completely out of touch with reality of their systems and resources."

What suggestions do you have for management?

"Ever see the show undercover boss? Get out of your offices and get in touch with your business and your people. Get real."