Working at Comcast in Woodridge, IL: 7 Employee Job Reviews by Real Employee working in Woodridge, IL Area
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On average, employees in Woodridge, IL at Comcast give their company a 3.1 rating out of 5.0 based on 7, whereas overall Average Rating of Comcast is 3.9 out of 5.0 based on 934 Comcast Review Ratings. The happiest Comcast employees in Woodridge, IL are Customer Account Specialists submitting an average rating of 4.8 and Technical Support Specialists with a rating of 3.0.
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Working at Comcast in Woodridge, IL: 7 Employee Reviews
"I worked for Comcast for 4 years and I learned quite a bit about customer service. I would recommend them to anyone who wants to get into the telecommunications industry."
"Comcast has a great product, but the Supervisors and Managers are not a perfect fit for the company. They make goals that are not fulfilled and they have the employees geared for customer services forced to sell products that are not a great fit for the customer. Customers are unhappy because it's hard to get a live person on phone, they are hung up on, and Reps provide them incorrect information. Rep and customer relationships are lost because the main focus is selling them something."
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"I love Comcast. I had a great time and learned so much!"
"ONLY WORK HERE IF YOU HAVE NO OTHER CHOICE..."
What do you like about working at Comcast?
"Nothing"
Do you have any tips for others interviewing with this company?
"Dont bother, the stress and headaches are not worth the trouble."
What don't you like about working at Comcast?
"Everything"
What suggestions do you have for management?
"Go Out Of Business"
"Good Benefits, Bad Customer Service Philosophy for internal and external customers"
What do you like about working at Comcast?
"The benefits"
Do you have any tips for others interviewing with this company?
"Find another company to work for, or if you do join them, be on your guard."
What don't you like about working at Comcast?
"Their performance management program is not employee friendly. You must meet your metrics without exception every month, or you will be terminated. I had medical conditions that warranted me using the restroom, and they refused to accommodate me even with Doctor's letters of my condition, this is discriminatory."
What suggestions do you have for management?
"Be human, do not let a computer make the decisions for you, allow your employees to shine and take care of the customer without you handcuffing them by telling them you only have 6 minutes to take care of the customer and don't forget to sell the customer."
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